Robins Financial Credit Union 4+

Name: Robins Financial Credit Union
Rating: 2.7 (223 reviews)
Author: Robins Financial Credit Union

Robins Financial Credit Union

Được thiết kế cho iPad

- 2,7 • 223 đánh giá

- Miễn phí

Miêu tả

Our mobile app is designed with a tablet-first approach and unified look across all devices. As always, you can:
• Pay bills
• Transfer funds
• Check balances and account history
• Send and view secure messages

New features include:
• Improved performance
• Security Enhancements

27 thg 11, 2023

Phiên bản 6.0.5812

Feature enhancements and bug fixes

2,7/5

223 đánh giá

Messages Ignored

I use the App regularly and I am generally satisfied but the only complaint is the message application. You will never get a reply. And the mortgage department doesn’t post payments in a business like tempo. May have to wait 4-5 days to see the funds that were removed from your account posted to your mortgage. Very frustrating!

Mobile Deposit still doesn’t work half the time

Been doing mobile deposit for over a year and complaining from the very beginning about it not working. I either have to take a thousand pictures from different angles and lighting, or it doesn’t work at all. Called countless times about it and always I’m told it’s something wrong with the check even though when I take it in to deposit in person no one can tell me what’s wrong with it 🤷‍♀️ the app always just says the front or back picture can’t be processed despite the photos NEVER being blurry and always in the frame they provide or closer. And yes, I always endorse it on the back and check the box. I love Robins but this needs fixed, I’m sick of having to drive 45 minutes just to spend 5 minutes to deposit a check.

Timeout Flaw

So I’m in the middle of reviewing my accounts and doing some mental budgeting and I get a notification saying that I’m going to be logged out whether I want it to or not. Eventually, it decides to log me out anyway, despite what I was doing. This is very annoying and needs to be fixed. I think it does it on the website as well. The time out needs to be longer. I don’t even think it’s 5 minutes, whatever it is, it is a ridiculously short amount of time.

Also, the balance needs be larger on the account details page. And there should a current balance and an available balance.

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