Description

Our mobile app is designed with a tablet-first approach and unified look across all devices. As always, you can:
• Pay bills
• Transfer funds
• Check balances and account history
• Send and view secure messages

New features include:
• Improved performance
• Security Enhancements

What’s New

Version 5.0.5701

Updated login screen

Ratings and Reviews

2.5 out of 5
146 Ratings

146 Ratings

Hello it you ,

Mobile Deposit still doesn’t work half the time

Been doing mobile deposit for over a year and complaining from the very beginning about it not working. I either have to take a thousand pictures from different angles and lighting, or it doesn’t work at all. Called countless times about it and always I’m told it’s something wrong with the check even though when I take it in to deposit in person no one can tell me what’s wrong with it 🤷‍♀️ the app always just says the front or back picture can’t be processed despite the photos NEVER being blurry and always in the frame they provide or closer. And yes, I always endorse it on the back and check the box. I love Robins but this needs fixed, I’m sick of having to drive 45 minutes just to spend 5 minutes to deposit a check.

loganxtym3 ,

Timeout Flaw

So I’m in the middle of reviewing my accounts and doing some mental budgeting and I get a notification saying that I’m going to be logged out whether I want it to or not. Eventually, it decides to log me out anyway, despite what I was doing. This is very annoying and needs to be fixed. I think it does it on the website as well. The time out needs to be longer. I don’t even think it’s 5 minutes, whatever it is, it is a ridiculously short amount of time.

Also, the balance needs be larger on the account details page. And there should a current balance and an available balance.

RedneckPapaman ,

Messages Ignored

I use the App regularly and I am generally satisfied but the only complaint is the message application. You will never get a reply. And the mortgage department doesn’t post payments in a business like tempo. May have to wait 4-5 days to see the funds that were removed from your account posted to your mortgage. Very frustrating!

App Privacy

The developer, Robins Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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