Ready to start your mortgage?
Tap to e-sign your entire mortgage application
Message us directly with the in-app message board
See your full to-do list to track what we need from you and what we're working on
Already have a mortgage with us?
Easily manage your payments, bank account and autopay
Get customizable push notifications so you know when your payment is due or when there's a change to your escrow account
Access all of your loan documents at any time, including statements, tax forms and escrow analyses
This is the first app of its kind, and we want to make sure it works for you. If you have feedback, let us know! Send your comments, questions or ideas to AppFeedback@RocketMortgage.com or reach out to @RocketMortgage on Twitter.
*** NMLS #3030. Equal housing lender. Licensed in all 50 states. For our licensing and disclosure information, please visit: https://www.rocketmortgage.com/legal/disclosures-licenses ***
Here's the latest in our app:
• Sale of home is shown under total assets in the application.
• Updates to the home affordability calculator include saved inputs and UI changes.
• Several Rocket Rewards screens have been optimized for viewing on iPad.
• Fixed an issue that shows a technical error when declining the Find My Info For Me option.
• Clients will see a personalized welcome message after signing in.
As always, let us know how we can improve the app, or tell us what you love about it!
Ratings and Reviews
I cannot say enough about Rocket Mortgage and their service. I used them to refinance and it was so incredibly easy, I did 90% from my phone. When it was time to purchase another home, I obviously went to Rocket again. I had a prequalified letter in 48 hours. Their to-do list is so easy to provide what you need. If you have any questions about your to-do items you can call, text, or email your banker and they always get back usually with in the hour unless it is some crazy hour of the night. They absolutely listen to their customers! For example they decided they were going to start sending statements on the 8th even tho grace period is to the 15th. So statements looked like you were behind if you used the grace period, after customers complained they changed to mailing on the 20th. I look forward to closing on my purchase in a couple weeks and working with them if I ever need financing again! I also recommend them to anyone and everyone. I work in lending and I still use them over my employer due to their streamlining and quick response.
So far we have loved Rocket Mortgage. I would recommend them to anyone, they have dumbed down everything for us and our first house, and been there basically the entire step of the way so far. We are close to close at this time 4/4/23, less than 16 days now!!
The two thing that pisses me and my wife off though is signing into the app and the points system.
The points system is awesome, a fantastic idea, but it NEVER works on the app. Always has technical difficulties, my phone or my my wife’s phone. Unless you log onto the computer it’s awash. Right now we are so busy getting this ready it’s just been frustrating. My wife has made a point to log on, but still a pain.
The worst part though is that signing into the app. Every. Single. Time. We go to pull the app up we have to put the password in, then it sends a text to confirm it’s me, then logs you in. If for whatever reason I am looking something up I don’t understand or need to use the calculator, and have to minimize the app, I have to go through the entire process again. I do not even have to do this with my bank account app!! It uses a PIN number (it gives you the option of PIN or password) and I have yet to have an issue. I have banked with them for over 10 years now.
Can this not be rectified??? 😭😳🤬 it would be a wonderful help and addition to the app.
Much better than past experience
We used Rocket mortgage to secure a loan for our recent purchase of a house. We liked the quick response and the ability to upload documents as they were needed. We Got a pre approval and letter for are realtor the night before we started looking for our next home. At each stage we were assigned a person that made sure we were comfortable and informed. Always felt like we were able to speak to someone when ever we had questions. The fact that everything was handled on line allowed us 24 hour access to the loan and we were able to see all communication so we had very few misunderstandings. The person buying our old home used a conventional mortgage lender and they were scrambling to get everything organized right up to minutes before closing. This is A great service for individuals that a comfortable with technology it is not a shortcut or way to get more money then you qualify for.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Rocket Mortgage, LLC
- 137.3 MB
- Requires iOS 16.0 or later.
- Requires iPadOS 16.0 or later.
- Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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