[Real-time video, two-way voice] makes the distance between you and your beloved become at your fingertips;
[Remote training, snack reward] Exclusive feeding design, combined with voice to open the remote training, become a smart dog;
[Laser tease pet, release vitality] want to accompany it every moment to play? To flirt with your dog from afar, to aim at the stars;
[McNamum Wheel, walking freely] APP remotely operates walking, not missing every corner of the home wonderful;
[Remote capture and video recording] Supports remote video recording and capture, automatically uploading to the cloud, saving precious videos of every interaction with your baby;
[Control access, share with many people] How can you enjoy the fun alone, share the access to your friends or friends, take care of your pet together;
1.Fix some bugs
Ratings and Reviews
Nonexistent support, unfinished broken software
First off, my brand new pet robot 🤖 took 4 separate pairing attempts to connect to my iPhone 11pro max. Not what I call a refined setup and I’m very tech savvy!
Secondly, the HD video resolution mode in the software app does not work, only the SD resolution mode works, not cool.
Thirdly, the feather attachment doesn’t rotate 90 degrees like advertised it only rotates a few centimeters.
Fourth, the software app options are non existent.
Shame on you guys!! For $249 you could have offered some customizable features like scheduled feeding, auto standby, auto off, auto on based on movement, night vision on / off… just to name a few simple features that it’s missing!
Finally the customer support for this product is very poor. I emailed the email address in the so called manual to find out that it no longer exists. I then sent messages to their Facebook and Instagram accounts and nothing. No response.
You guys are sucking wind 💨 here!! Don’t buy this product, there are better full featured products out there like the Linksus HD Pet Camera.
After a week of waiting, I was very excited to received this robot. I have tried others in the market but this one looked way more promising then the others. Pair up was a breeze and setting up an account was smooth. The only problem I have now is, the app is very unresponsive. Wifi keeps disconnecting, video image was very sluggish, even after I would press the movement buttons, it would take almost 5 seconds for the robot to response to command. But it would keep disconnecting from wifi.
Horrible customer service.
I’ve had issues with Rocki where the camera and the laser/feather toy don’t move. Each and every single time I’ve contacted customer support, the agent always wants a video. I’ve tried making videos, but they won’t download to my phone. I’ve tried taking pictures, and the same issue, they don’t download, but they are on the Rocki. I’ve asked and asked for help, very little help for someone I paid a ton for. Still unsure if it’s a broken Rocki or a faulty app, or both.
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- Slightech, Inc.
- 36.5 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Japanese, Korean, Simplified Chinese
- Age Rating
- © 2020 Rocki Robot Inc