PicYourMoment PYM 4+

Love the idea, but the app can improve

I love the idea of this app, and I use it everyday! There are some flaws, though. I wish there were a way to click on a photo and scroll through all of them. Also, I dislike the whole counting down thing when you take a photo and it takes it itself. I think after the animation, it should go automatically to a camera, but you can click a button when you want to take it. Additionally, I recommend adding different filters and ways of editing the photo. I absolutely love the idea, though!

I am done. Too glitchy.

What for seems the tenth time, this app has stopped sending me notifications. I write to them and get the same canned response many reviewers have gotten - are you in low power mode? NO! Have you cleared your cache? YES. Do you have too many apps open? NO. Here’s the thing. I have MANY other apps that send me notifications - without fail. This one fails constantly, more and more lately. I am on vacation. I missed two weeks of notifications until I realized I was not getting them. I want a refund. This app is not doing what it is supposed to do. I should not have to remember myself to take a random photo. That is what my camera is for. This app is supposed to remind to randomly take a photo. If I have to do the remembering, this app is pointless.

And now, it takes the photo and freezes. I cannot save the photos. If I close the app, it opens and takes the photo again and freezes again. Over and over. I deleted the app and reinstalled it. Same thing AND I cannot log in so I have lost all my photos.

DONE. DONE. DONE. Deleted the app. Letting my subscription expire. Too bad. Great idea. Poorly executed. Tired of the canned responses.

Developer Response ,

Meanwhile we've had mailcontact to solve this problem you’re experiencing.
It could be caused by Low Power mode.
Low power mode could interfere with notifications.
You can check this in your regular iPhone settings -> Battery-> top of the screen.

Restarting your smartphone (no reset!) is also something you could try.
Doing that you empty your cache memory which often is loaded with useless temporary files you create while using the different apps on your phone.
Cleaning this cache memory once or twice a month improves the performance of your phone and increases the batterylife.

If this is not the case you can do a fresh install from the appstore and reconnect with your PYMlogin to reload all your PYMphotos.

We’re receiving uploads again so it seems these suggestions helped to fix it.
Pls let us know which solution did the trick by sending us a supportmail from within the app (Menu->’Feedback and support’).

Till later
PYM support

Stops notifying

App worked great for a month or so, and then it randomly stopped notifying me. I have to delete & reinstall the app every couple of days for it to give me the notification. I also wish you could retake photos, because sometimes it comes out blurry or bad and it doesn’t let me take it again. But my main concern is that it is weird about notifying, and I don’t want to have to keep installing the app to try to get it to work.

Developer Response ,

Hi, Good to contact us. It could be a memory issue.Is there still enough free memory available?
Or is 'Low Power Mode' activated in your iPhone settings because this could cause issues with notifications.Could you send us a supportmail from within the app (Menu->’Feedback and support'), with that we have all the relevant info (PYMversion, OS version, Device type).
You can see this info in the prefixed mail. Till later,PYM