ROOT SPORTS Stream 4+

Like most others, I dumped cable long ago. I’d been paying for Fubo during the Mariners season, but that was a huge expense to just watch one channel, so this option was a welcome relief. From reading the comments I’d recommend signing up online which was simple and painless (as opposed to using Apple ID which sends to be problematic for many people).

Like some others, I can’t get AirPlay to work in the app running iOS 18.4. However, there are two workarounds: screen mirroring works fine, and AirPlay also works fine from Safari. Not sure what’s up with the app, but hopefully they fix it soon. And unlike others, I haven’t had any issues at all with the streams - they’re super high quality and I’ve never needed to reload.

Once they fix the AirPlay issues, this is a five star app for me. Go M’s!

I paid for the app on 3/27 and received confirmation from Apple Pay for my payment. I logged into the app and the problems started. It said I didn’t have a paid subscription, so I immediately contacted customer service for assistance. They were quick with this initial response and directed me to several troubleshooting things to check. I did this and still had no access to the app. I sent another correspondence to customer support detailing my troubleshooting efforts and providing them with additional information they requested. Here’s where it got bad! They responded back that my ticket had been elevated to the next level and someone would reach out shortly. They did not. After 3 days of no response, I sent another message. I was again elevated to a higher level and told to wait for response. 7 days passed with no communication, I sent yet another message demanding a solution or refund. They then said my case was elevated to the refund department for review.. still in all this zero contact other than automated messages. Another 10 days passed..zero response.. they ignored 2 more messages from me. I started over from the beginning, explained the situation and demanded a refund… it’s been 4 days, no response. Boy do I miss having a real person to call. This is ridiculous, all I wanted to do was watch Mariners baseball :( , I will not be a future customer, period. BEWARE!!!

Very excited that this solution exists (long overdue) but still some bugs to work out. My main issue is that I can’t usually watch the games live but when I sign in to watch it after the fact, there’s video already playing automatically at the top. And in this case, that video was talking about the results of the game and displaying the score. So, they’ll need to take a page out of the NFL+ playbook and get that dialed in. If they get that squared away and a few other bug fixes, this could be a 5-star experience!

UPDATE: I am downgrading from 4 stars to 2. The app works for watching the game live, yes. But if you want to go back and watch a replay, good luck. I cannot find yesterday’s game, which was opening day. Searching for it comes up with no results. There are videos in my “recently watched” that I have never watched. There is no way to find anything, and it’s buggy and not user friendly. Not yet worth the price they are charging.