Roper St. Francis Healthcare (RSFH) Virtual Care app gives you on demand access to a healthcare provider – anytime, anywhere – through a smartphone or tablet. You can ask medical questions, get a diagnosis and begin a treatment plan, all without making an appointment or going to a doctor’s office.
RSFH Virtual Care is available 24/7. All visits are confidential and secure. No appointment is needed.
RSFH Virtual Care is an easy, fast and cost-effective way to get care for conditions such as:
· Sinus infections
· Pink eye
· Other minor, non-life threatening conditions
RSFH Virtual Care is NOT appropriate for more serious injuries and illness. If you are experiencing chest pain or pressure, severe bleeding or any change in cognition, facial drooping, paralysis or numbness, call 911 and go to an Emergency Room.
If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.
We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed
Ratings and Reviews
I’m so grateful for RSFH’s telehealth service. As a patient, I appreciate the ease of use of the platform, the fact that the “waiting room” is on my couch, and the professionalism and kindness of the providers. As a healthcare worker, I’m grateful that patients have the opportunity to get many of their needs met from the comfort and safety of their own homes. This also allows the ER to be better used for true emergencies.
This was my first time trying virtual care and this app made it a breeze. A very kind and experienced doctor was on the call and was able to help me with my swollen eye and get a prescription. Would use this service again.
My appointment with Dr. Rosenberg
Tonight’s appointment was professional and personable. Dr. Rosenberg listened to history, symptoms, and physical afflictions. She prescribed medication after assessing the situation. Most importantly, she gave me peace of mind at a time when being sick and going to see a doctor is frightening. Thank you for providing this virtual appointment. Marcia Sklar
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- CareAlliance Health Services
- 111.2 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- ©2020 American Well. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.