Route is the premier package and order tracker for online shoppers.
The Route App brings package tracking and delivery to life. No more wondering where your package is—has it been shipped? Is it stuck in transit? Delivered? Now you can visually track your package’s journey from checkout to doorstep, review previous online orders and handle delivery issues (lost, stolen, damaged) all in one place.
Route connects with millions of online stores and over 600 shipping carriers worldwide, including Amazon, FedEx, UPS, USPS, DHL and more.
“Shopping made simpler” - HYPEBEAST
“Your go-to package tracker” - NBC News
WHY YOU’LL LOVE ROUTE
Visual Tracking™- Hate searching for tracking numbers? Us too. Route seamlessly connects to every online order and makes package tracking a breeze.
Real-time push notifications - Route syncs in real-time with shipping carriers like FedEx, UPS and USPS to provide shipping updates that keep you informed from the minute you checkout until your package arrives safely on your doorstep.
One-click claims - Your package never showed up? Damaged? We got you. File a claim in one click from one of our 2000+ merchant partners and let Route handle the rest.
Universal order history - Gone are the days of digging through emails to find old online purchases. Route automatically stores and organizes every order (including Amazon) for quick review and reorders.
Unrivaled privacy - Don’t worry, the Route Bot pulls only the necessary information to track your packages, and never shares it.
WHAT OTHER SHOPPERS ARE SAYING
“100% a must have for anyone who shops online”
“I love not having to sift through emails to find tracking info. This app is amazing!”
PEACE OF MIND
“Super convenient to have an app to track all packages from different sources. No more stress over missed deliveries.”
Questions? Contact us at firstname.lastname@example.org.
Hey Route users! Included in this release:
- Performance improvements
- Bug Fixes
Ratings and ReviewsSee All
Do you shop online? DOWNLOAD ASAP!
Honestly, how have I lived without Route for this long?
Coming from someone who literally hasn’t even stepped foot in a Target in years because I’m purely an online shopper, Route has finally put an end to my hours of combing through emails trying to find and organize my online purchases.
Do you find yourself buying a lot of stuff online? Sometimes from big brands, sometimes from a boutique swim shop in Australia, or maybe even that random product you got lured into by an ad on Instagram? It isn’t always easy to keep track of the things we buy every day - that is, until I found Route.
Route seriously saves me so much time. Open the app and I can visually see the status of EVERY order i make, and where it is on the map. No more worrying, no more follow ups with questionable customer service, and no more wondering.
I know exactly where my items are, where they are going, and when they are arriving.
This app has made my life exponentially easier already and it’s super intuitive and easy to use.
Save yourself the headache of searching your inbox for the ONE email that maybe had a tracking number on it and get Route to do it for you instead.
Game over 🙏🏽 now back to shopping ✅
Mostly awesome with a few bugs
Since I've been doing a lot of online shopping, this has been a big help in keeping track of my purchases and managing package deliveries. My biggest complaint is that sometimes it picks up orders and other times it doesn't - for example, it will add my food delivery order from Sweetgreen but it won't automatically add an order from a boutique in Hawaii even when I got an order confirmation number in my email. You can manually delete orders that don't need to be tracked, but the only way to manually add an order is if it already has a tracking number, which isn't helpful if you're still waiting for a tracking number from the vendor. It will also sometimes import an order multiple times which is annoying, but minor. I've also had an order disappear from my list for no reason. The app is mostly great with a few small bugs.
wonderful app, needs better onboarding
I discovered the app when one of my purchases prompted downloading it for the tracking info and I decided to give it a go.
linked my google account to it because single sign on seemed easier than signing up by email and manually added existing purchases and then was pleasantly surprised to discover that when I made new orders they were added automatically!
I love to have all my deliveries in one and it’s a really nifty app I imagine I’d continue using for years to come.
Having said that, here’s some feedback on how you could make it even better:
1. Explain that route is for tracking all your purchases in one place, the way it was presented to me was that this is a place to track that one single purchase I made originally and it was annoying to download an app just for that.
2. Explain that linking the email account allows for new orders to automatically appear on the route app.
3. While you’re at it, allow linking multiple emails to a single account. Some people use multiple email addresses and others just want to organize their own and their spouse’s purchases in one place.
But overall, really awesome app, thanks!!
Developer Response ,
Hi @pringlesonthetown! Thanks for the feedback. I have passed this along to our team so we can optimize our onboarding experience to better inform new users how Route works.
We do allow the ability to link additional emails to a single account! To link an email, visit your Profile Tab (far right bottom button), click Connected Emails > Click Add Email.
Please note, Route only offers automatic tracking for linked Google accounts. When linking other email servers (Yahoo!, iCloud, etc.) we will only be able to automatically track orders made from brands within the Route network. To track nonRoute+ packages, we offer two alternative tracking solutions:
1. Add manual tracking: Open the app and go to the Order History Tab (far left bottom button), click the + sign in the top right corner, add the tracking info for your order.
2. Email forwarding: Forward the shipping confirmation email (the one containing tracking info) you received from the brand for your order to email@example.com. As long as the email you are forwarding from is linked in your Route app account, your order will appear in the app.
We really appreciate all of the great feedback you provided here! We rely on messages like this to help improve Route for all of our users. If there is anything else we can help you with or if you have any additional feedback on what can be done to improve Route, please contact us via email at firstname.lastname@example.org. Thanks! - Melissa
With Family Sharing set up, up to six family members can use this app.