iPhone Screenshots

Description

RRTX Mobile is the official mobile app for the City of Round Rock, Texas. RRTX Mobile allows residents and visitors to keep up to date with what is happening at the City of Round Rock. App users can also make mobile service requests and be kept up to date on the status of work.

What’s New

Version 3.9.6

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

Ratings and Reviews

1.8 out of 5
8 Ratings

8 Ratings

The webpay option doesnt work! ,

This is ridiculous!

If you’d like to offer payment online, then the payment button should be accessible! Apparently this is NOT a new issue, as there have been many complaints made about it for several years now. City of around Rock, get your act together!!! This is ridiculous!!! I have NEVER had so much ongoing difficulty paying a utility bill! And apparently I am not the only one.
Btw, your app does nothing to help anyone with bill payment. It simply redirects to the website, which is the root of the problem. The fact that NO ONE that works for your company cares at all to fix it is also very telling.

Also, funny little tidbit of information, both review names “Unsatisfied Customer” and “Very Unsatisfied Customer” are already taken. That should tell you something. Not that this company cares, obviously. You’d better hope another option doesn’t become available in our area, because if they offer better customer service then y’all are toast.

123Steven321(()) ,

Wow how bad can it get?

Same Issue others had ‘2 Years Ago’ and still Never Corrected...

Traveling outside country trying to pay my water bill and Payment Button is still hidden - never fixed

Yet they can send me ‘Cut Off Notice’
Try to do everything right - because they are to lazy to fix payment button - I get Penalized and Threatened to Cut Off my water ... yet I spent over 7 hours no sleep trying everything to pay...

This is Not My Fault
Someone should get fired for not correcting Important payment button and not hiding it - I should be compensated for my time and ruin my vacation

Another bad issue is it will not allow my review without a nickname - very very wrong!

tonyx614 ,

Bad UI

The app promised to deliver pay bill online but when it’s time to pay bill, the button was hidden by the disclaimer at the bottom and cannot be click. Just horrible and bad, City of RR should hire a new development team to fix the UI on the mobile interface.

Information

Seller
PublicStuff LLC
Size
33.8 MB
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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