RRTX Mobile 4+

City of Round Rock

Designed for iPhone

    • 1.6 • 11 Ratings
    • Free

iPhone Screenshots

Description

RRTX Mobile is the official mobile app for the City of Round Rock, Texas. RRTX Mobile allows residents and visitors to keep up to date with what is happening at the City of Round Rock. App users can also make mobile service requests and be kept up to date on the status of work.

What’s New

Version 4.3.0

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

Ratings and Reviews

1.6 out of 5
11 Ratings

11 Ratings

Bill pay pay ,

Pay Bill button inaccessible

Or only used a couple other features on this app and they seem to work okay. But you cannot pay your Bill from the app. Looks like the functionality is there... maybe. But you can’t get past the overview page because the button your need to click to start to process a payment is hidden by the footer.

The webpay option doesnt work! ,

This is ridiculous!

If you’d like to offer payment online, then the payment button should be accessible! Apparently this is NOT a new issue, as there have been many complaints made about it for several years now. City of around Rock, get your act together!!! This is ridiculous!!! I have NEVER had so much ongoing difficulty paying a utility bill! And apparently I am not the only one.
Btw, your app does nothing to help anyone with bill payment. It simply redirects to the website, which is the root of the problem. The fact that NO ONE that works for your company cares at all to fix it is also very telling.

Also, funny little tidbit of information, both review names “Unsatisfied Customer” and “Very Unsatisfied Customer” are already taken. That should tell you something. Not that this company cares, obviously. You’d better hope another option doesn’t become available in our area, because if they offer better customer service then y’all are toast.

PakoTako66$$$ ,

Useless App

If you want to pay your water bill on-line, this app will really disappoint you. The advertisement banner at the bottom of the page that prevents you from clicking the “Pay” button is the latest comedy of errors the page has gone through. More excuses are made than actual fixes. Glad its free.

App Privacy

The developer, City of Round Rock, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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