• Improvements to reliability, accessibility and performance throughout the app.
Ratings and Reviews
Good, but could be better.
It’s really nice that we can buy tickets prematurely, however, I have an RTDCollegePass and it would be nice if we could add passes onto our accounts. It would also be nice if we could see the train/bus schedules without the app transferring the request to Safari. The other app RTD Denver (bus icon) is way better for looking up schedules and even shows the estimated tram location. You should definitely think about adding these features to the app, otherwise it’s almost useless for a college student.
Cannot buy tickets in advance on NYD
I started a new job that makes commuting by the light rail a perfect option for me so I downloaded RTD Mobile Ticketing to buy some tickets in advance. However, I can’t buy tickets in advance because RTD is free today for New Years Day so when I click buy tickets a notification comes up saying today is free and it won’t let me purchase tickets, even for future use when I go through My Wallet. This is a horrible programming oversight. Seems like this app has a lot of glitches to work through to be reliable. It’s frustrating that RTD can be hard enough to use and rely on for commuting and then there are extra barriers like the glitches in this app that discourage using public transit. For such a progress city and a state that cares about our environment it’s sad that we don’t have the leading, most cutting edge public transit. Come on RTD, get your head in the game and be an industry leader!
Needs Improvements to Work Well For Families
Why was I required to purchase a ticket, just to be allowed to enter my credit card info? I should be able to set up payment on my kids’ phones in advance, so they have it there when they need it. Instead I had to buy two tickets they weren’t going to use, just to get it to store my credit card. It also won’t let me put the app on all of my family’s phones; I had to set up a separate account for some of them. I can’t imagine why that should be necessary.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.