RTS OnDemand 4+

Let’s see…..good is that I can look on the app and see when my bus is coming most of the time. I am able to book my rides without assistance.

Bad the app won’t allow me to schedule rides the night before. Which makes the morning more crazy as I don’t know if I can get to work . It will update my time for the bus to come then move the time back with no notice. I have been left waiting at times for over an hour. Or my ride canceled in the night only to wake up and need to reschedule.

An app shouldn’t give you an option to be picked up “now” to be then told that there’s “no vehicles available”. I thought the whole point of this thing was that it was a ride share, yet it’s crazy if I managed to get picked up for work I’m usually getting dropped off with no one else in the van. Strange to think that there’s “no vehicles available” yet when I some how get a ride I’m alone in a six seater van? 3 vans yet I can’t get a ride? That’s so farfetched, and to top it all of I’ve never once have gotten an app that doesn’t at least update for bug-fixes and just general improvement of the app. These developers or the company itself one of them needs to take care of this because im not the only one. There’s plenty of other people complaining of about how terrible this app runs. No solutions have been made this is my final straw im going to report it. This shouldn’t even be a thing where a whole city is an agreement that this app is terrible and it runs horribly for the working person.

This app need fixing I used this to get to work not long ago, now it can’t go to my route anymore. This is getting ridiculous why even use this app when it’s just going to randomly be unavailable. It eliminates the purpose of using this app if it isn’t convenient or even works right, I wouldn’t bother getting this app or using this service because you’ll suddenly won’t be able to got to places you booked before it’s a waste of time.