Description

All you need is Ruby and your cell phone to manage your business from anywhere. Use the Ruby iPhone app to view messages, update your status, and call or text from your business number. Easily forward your calls to and from Ruby or check your usage while on the go.

To take advantage of Ruby for iPhone, you must be a current customer of Ruby's live virtual receptionist service and have a Ruby username and password. If you are a current Ruby customer and need assistance logging in, please contact 866-611-7829 or staff@ruby.com.

---MOBILE FEATURES---
- Check messages and voicemails, chats and texts.
- Make calls and text from your Ruby hosted business number.
- Update your call handling with Status.
- View company details and usage.
- Create Ruby Contacts and receptionists will have those details handy when that contact calls.
- Easily hold your calls and view recent call activity using Ruby’s Apple Watch app.

What’s New

Version 6.7.1

Introducing Ruby’s Partner Marketplace now accessible through the app — our exclusive network of trusted vendors with discounts only available to our current customers. Tap the 3 dots then scroll down to the new Marketplace icon.
We've updated our push notifications to be more descriptive and accurate to your activity. When you turn Notifications on Ruby will now send push notifications for Chat Leads, Messages, Voicemails, and inbound Texts.
Enjoy!

Ratings and Reviews

4.7 out of 5
874 Ratings

874 Ratings

Lisa Schiro ,

Impressed

I have been duly impressed with this service. Particularly when when I was in between patients and they forwarded a very important call to me from a patient of mine. I have had no complaints about the answering service and I have noticed that they are very good about matching the clients tone and need as the calls come in. I believe this was money well spent. You get what you pay for and when you purchased the ruby service you were getting extremely high-quality and super smart people that know what they’re doing.

Developer Response ,

Hi Lisa. Wow. We couldn’t be happier to hear that the Ruby service has been such a positive experience for you and your business. Thank you so much for the compliment! -Ruby Receptionists

Hfksiwnwvwidlcbt ,

The app itself has issues

I want to be clear that I’m reviewing the app only. One problem I’ve had is trouble getting Ruby to allow me to place outgoing calls- I’ll attempt to dial and nothing happens- the call doesn’t go through and the screen doesn’t even register the request. This happens less frequently when I call from the message from Ruby. I hope that makes sense. I also have had issues with the notifications. I was away for a few days and activated my Do Not Disturb. When I came back, I had 26 missed calls. I went through and read each notification separately to dismiss them, but whenever I get a new message, the number comes back plus the amount of new messages I have. When I review the new notifications, the number disappears again.
I will keep and eye on the issues mentioned and update my review when these are fixed. You got this, devs! I hope this information helps!

Disgruntled Blackjack Player ,

Great Service, Buggy App

Love Ruby Receptionists & the live answering service but the app is still very buggy. E.g., in the middle of a call, a high pitch tone will begin which forces us to hang up & re-initiate the call. This happens for both my phone and my assistant’s and has been ongoing for a few months. The app still does not support texting, which is a bit frustrating, and there’s no ability to save phone numbers to which calls are routed or forwarded, other than your own & Ruby. The app also crashes a lot, especially when I try to switch from the call out page to the activity page. Finally, the app will send me a notification of a missed call when there has not been one. Hopefully these kinks can be worked out; the live Ruby Receptionists are so wonderful & the buggy app kind of overshadows how great they are.

App Privacy

The developer, Ruby Receptionists, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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