Ruzzle 4+

Madelyn

This is the best game ever!!! I bake cakes and I have a lot to do on a daily basis and it is overwhelming. This is the best game to put all of your stress away and just play your phone. Let me also add I own the bakery and it is stressful because I am the only one working in there except for my cashier... so when I go home I am so worried about tomorrow’s order and I just have anxiety really bad and it helps!! I also have a new born and a 3 year old that I have to take care of!!! My newborn is always breastfeeding so it is painful and when I am in pain I usually get on the game and just relax. My husband is a lawyer and we have a 3 story house that is always spotless so I am always on my feet before I lay my head on my pillow and try to go to sleep... I have the house all cleaned but sometimes that gets stressful and you have to take a break!!! So I play this game for a lot of reasons and let’s just say I have been playing this game for 5 years and it is amazing!!!!!

I would never stop playing this game!!!! Thanks you to the developers!!!🙂🙂🙂

Good game, but ads are way too long

The game is pretty good and the random matchup system works well to find similarly skilled players. But the ads after every single game are too much, and take too long. It takes less time to close and reopen the app than it does to get through an ad. Crazy. Team play is underwhelming, and both team games and events are designed to make you use coins for power ups. I don’t think a puzzle game like this should have power ups, but it’s a minor issue and not available in the regular matches, thankfully. Overall, solid game, best of the boggle-like games I’ve played, but the ads are the biggest problem. I know the devs need to make some money, but these ads just take way too long, some require multiple clicks, each with their own timers, to get past them.

ADDED NOTE: Dev’s response to this review says that ads can be passed after 6 seconds, which would be reasonable, but is unfortunately not the truth. Most ads require you to wait roughly six seconds before the double arrows come up to pass it, but then an App Store page for the app being advertised comes up (which you must click “done” on), and then ANOTHER 6 second timer comes up to pass a third page, all for the same ad. Three separate clicks with their own timers for one ad is just ridiculous. Alternatively, I’ve been getting ads where there is a ten-second timer, which doesn’t start right away. I would be thrilled to have ads with a 6 second timer, and would not have complained.

Developer Response ,

Hello there. We are thankful for your honest review. We are making sure that we consider your thoughts for future game improvements. If there are any issues that you want to share with us, please contact us directly at support@ruzzle-game.com so that we can have a thorough look at them.

Too Many Bugs & Glitches & Ways to get Ripped Off

The more recent updates to this game have ruined it. There are bugs and glitches constantly that make the user lose coins, coins that you must watch ads to earn and sometimes can earn a few by winning events/tournaments. Sometimes you watch the ads and you never get the coins. Sometimes you play Solo Events and are unable to claim your avatar at the end, and sometimes the game says the event ended (when it just started) and clears your progress so those coins you used to play each round were wasted. They make it difficult to earn coins, so when you spend them on games and/or boosters and your progresses is cleared because of a glitch/bug, it’s like you paid for something you never got. How fair is that? Imagine going to a store, giving them your money, and walking out empty handed. That’s what’s happening way too often to this once enjoyable game. And support seems to only acknowledge that you made a complaint and they ask for a screen shot. How a screen shot tells them that my progress was cleared is beyond me. They would need a screen shot of where I was at before it was cleared as well, and how would I have that?? They don’t reimburse lost coins and it takes an excessively long time until glitches/bugs are fixed. Used to be my favorite game. Hoping they change things so it can be my favorite again.

Developer Response ,

Thank you for your feedback. We're sorry to hear that the assistance was not satisfactory. However, if you'd like us to try again to investigate an issue for you, please contact us at support@ruzzle-game.com.