4.6
out of 5
210 Ratings
What happen to this app? When looking for a table the league players monopolize the tables with all being private and all opt for pretty much the same options. It is extremely unfair. So instead I choose to go 2 player and a quick game (play now). Instead of trying to find a table that’s not stacked. I have played multiple games today and have not left early a single time. And yet multiple times I’m waiting for the other player and it times out with a message saying MY time has run out! And sometimes an option to return. I choose the option to return and it’s 3/4 through the first round! I would have contacted you directly but can’t find a contact. I know you could careless about my experience. I would love the opportunity to communicate directly. You have access to my contact information I’m hoping you utilize it.
Hello michwatt, thank you for your rating. If you have a premium membership, you can set tables to private. For private tables, the table creator can determine who is allowed to sit at the table and who is not. The private tables can be identified by a padlock.However, there are plenty of other tables that you can sit at, or you can also create public tables yourself, under Table.Our turn times are adjusted appropriately because we want to give our players a certain amount of time, for example to arrange the cards. However, there shouldn't be any major delays in the game. This can be reported.If you have any questions, send us an email to support@romme-palast.de.
I have lost two of my rummy accounts. This last one when I tried to sign in, takes me to my settings on my phone. I have had as many as 3000 chips. Now cannot use my chips to eliminate ads. I love playing this game, but this is annoying. Tried signing in with Facebook email and Apple finally got in with Apple to a very old account of mine that had been lost before, I used to sign in with Facebook with no problem. I am beginning to dislike this site a lot.
Hello betsiff, thank you for your rating.The best thing to do is to send us an email to support@spiele-palast.de and we will be able to help you.
This could be a nice game app but it has some serious issues, 1- why there is more than 4 jokers in hands? 2- like 99% of all times you know if you’re winning or losing so most of people are leaving the table when they know they’re losers, and hands are repeat and repeat again, 3- server has so many problems about connection 4- how many times you’re playing rummy in real and your hand has 5 double cards or more ? :/ because it’s really normal and happening on there app so also algorithms of their bots are awful
Hello Amir, thank you for your rating. Card neutrality is important to us. You can imagine our electronic mixer like a lottery machine. Each time the cards come anew from a large ball of tickets, from which they are randomly drawn to each player. The cards dealt are subject to statistical fluctuations and such effects are quite normal. Our servers are permanently connected to the Internet and are monitored. Please note that our game requires a stable internet connection. If you have any questions, please send us an email to support@romme-palast.de
I’ve been playing now for some time. Some things aren’t the greatest. But overall a good game. ** But now. For some reason I’m not able to log in, I used facebook and it won’t go in anymore. I can use apple. But I already built up some chips. Hate to start over. ** I also wish the game would group your melds together like other apps do. Would make it quicker to lay down.
Hello johnscrystal5, thank you for your rating. Please contact us by email at support@spiele-palast.de and we will be sure to resolve your issue.
Keep your German players in check!!They keep insulting, every time I win a game I get insulted, yet when I respond to it in English it’s telling me my account will be banned. Yet they send insults and I can’t even report them. I love both of these games and I had Mau Mau for years, never had a problem until recently. The amount of insulting is horrible. I’m fed up with it already. It’s ruining both my game and my day and that’s it. I will not be reinstalling the games because I doubt you will do anything about it anyways
I hate the games that seem to cut you off if your winning to much…. It feels so unfair when you all the sudden can’t win a game no matter what you do…and so obvious when it’s happening. Thank you for that.
Hello Ella00,thank you for your rating. Of course, just like in real life, there can be a bad evening. Your "lucky streak" is very unfortunate, but it can happen from time to time. The outcome of any game depends on many different factors. If you have any questions, please send us an email to support@romme-palast.de