With a few clicks, the Ruud Contractor App provides tools and content designed to make your work as a Ruud heating and air contractor or plumber easier. Contractors have access to learning resources and Ruud product information to help make the best decisions about equipment replacement or repair. The app is also an integrated part of Ruud's Innovation Learning Centers, providing training materials and documents, interactive exercises, testing, and more - both onsite and after training.


Customized content for the Ruud Contractor and Plumber - As a Ruud contractor or plumber get customized content based on the products you support, and the programs and promotions in which you’re enrolled.

RealSupport Augmented Reality Tool - troubleshoot installation or repair issues with your fellow contractors or plumbers. Your phone/tablet becomes a video screen and drawing board to share with others to help quickly diagnose issues that may arise on the job site; up to three parties can participate in a support call. Draw or erase your notes and others on the call can see it too. Move the camera away to view something else and when you come back, your notes on the screen are right where you left them. All parties on the call can make notes on the screen.

Warranty registration or Pro Club Points registration in 4 easy steps - Quickly register Water Heating products by scanning the barcode, QR Code or entering the serial number. Add a Protection Plus Kit to water heater warranty registration. ProClub points are automatically applied with warranty registration through the Ruud app

Search with Barcode or QR Code Scanning - Find the content or product information you need with the quick search available from any screen. Instantly pull up full product and warranty information, certifications, documents, and parts for any unit by scanning its barcode or QR code. You can share documents by adding them to your cart and sending them to any email address.

Product Browser - As an alternative to search, you can also use the product browser to access product features, specifications, certifications, and documents. Add documents that you’d like to share to your cart and send them to any email address.

Notifications and News - Choose to receive notifications and stay up-to-date on product releases, promotions, news and events. The latest press releases from Ruud are always available in the Contractor app, updated in real time.

Ruud Training - View the Ruud training schedule and register for training.

What’s New

Version 2.6.3

- bug fixes and performance improvements

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings


Rheem Manufacturing Company
136.7 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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