EcoNet® is the brains of Rheem smart air and water products
Using the latest in sensor technology the EcoNet smart monitoring system offers a new level of protection, comfort, and energy savings.
The EcoNet app puts control of your home comfort in your hands anytime, anywhere.
- Comfort: From across the room or across the country
- Control: Schedule and automate your energy usage
- Protection: Timely maintenance and care alerts to your phone. Leak detection and auto shut off available for some water heaters
- Power to Know: Water and Energy usage reports available for some models
- Energy Innovation: Save energy and save money
EcoNet® is a registered trademark of Rheem Manufacturing Company.
Fixed a bug where, after connecting a new product to EcoNet, the product did not appear in the app even though the EcoNet connection was successful
Ratings and Reviews
App on iPhone and iPads stopped working
I’ve had my RUUD heat pump system for almost a year. I controlled my old system with a Nest learning thermostat, that I had to give up since it wasn’t compatible with the new system.
The app to control my system remotely, didn’t have the same features that I had gotten used to, such as automatic “away” setting when my I left home, but at least I was able to manually change the heat/cool settings if I remembered to.
However, last night, I couldn’t sign in to the app on either my iPhone or iPad. Tried everything including deleting and reinstalling the app, resetting the wifi connection on the thermostat, to making sure my router was connected to my devices.
The app just stopping working!! I put in my log in and the little ball keeps spinning and after a while I see “There Was An Error. An error occurred. Please try again later.” It’s 10 hours later and I still cannot connect!!
I miss my Nest!
App worked on initial setup!
Problem-1: it signed itself out and then received error, when attempted to sign back in. Said my info did not match ID or PW when trying to sign back in. Changed the password with great difficulty. Kept receiving error comeback later. Finally prevailed after a day. But now, cannot sign in! Continued error, Internet is up and running no issue either. Problem-2: you purchase a brand new system, dropping $$$$$.$$ on it you’d think that you’d see 5-star ratings for the app? Nada! Zilch! And you’d expect the technical support for the app to “Roger Up,” to some of the 1-star ratings? Nada, Zilch! Disturbing accept for the few bogus 4/5 Star rating! For the now “poor form!” Poor app performance! Will update and rate the app accordingly.
I’ve own this unit for about 3 months now. As for the app, there is room for improvements. The app needs to always show the in home temp. I.e. when in Fan Only or Cooling/Heating mode, the in home temp isn’t available. As for the actual thermostat, it works great, was easy to connect, looks awesome and easy to program. The actual thermo should have a lock mode preventing unapproved drastic changes. Overall I am very satisfied with the entire package. One day we’ll upgrade the AC portion, we’re too poor for now. But, down the line for sure. We’re satisfied customers of Ruud!
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Rheem Manufacturing Company
- 46.8 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2022 Rheem Manufacturing Company