RV Trader: Shop RVs 4+

App email notifications

I love this app, easy to use, but I wish there was a notification that would pop up when you get a new email request from an interested party. You need to go into your app and sign into your account to see if there’s a new email. When you’re selling something it would be nice if a notification popped up right away letting you know you’ve received a new email request from someone who might be interested in your rv. I’m signing into my app every couple hours to make sure I don’t miss a request from someone driving by who wants to see our rig….we missed a potential sale last year when I missed an email for a day. (Something like Facebook messenger or Twitter does). Great app though

Website is much better

The RVTrader website is good but the app is marginal with several annoyances. Scrolling left and right on pictures of a rig is fine but if you tap on 1 to see a larger version it doesn’t immediately open that image… it opens a slightly larger gallery showing like 6 images and restarts back at the top (quite a pain if you’re already on picture 84)! Also, in that pic gallery there’s no smooth scrolling… it shows like 6 pictures but then automatically jumps to the next 6. It’s also quite likely to timeout / refresh if you leave the app or even set your phone down for a few minutes meaning you get to start over. I also think that rigs should have more details… you can filter for RVs sold “by dealers only” but they also include PopRVs as a dealer when it’s really basically a consignment website. That would be nice too, if “dealership” rigs would specify when they’re being sold on consignment vs actually owned and sold by the dealership. If you show up at MHSRV to look at a used rig, very likely they won’t be willing to negotiate with you… they’ll have to submit an offer to the seller!

100% of inquiries seemed to be fraudulent + lots of other issues

All of the inquiries I received seemed to be completely fraudulent, pushing either specific car reporting platforms or other sales platforms. Most of the time when I tried to respond to messages they would fail to send (I tried many times from different internet connection and from different devices). I have 6 days left on my account and the place to check my messages has disappeared so I can no longer access those apparently. I spoke to their tech support, the girl seemed nice and helpful. She told me she didn’t have the authority to grant what I asked for, but said she would have a supervisor contact me to assist.. it’s been nearly a week and I have not heard back from anyone I highly recommend saving your time and your money and use another platform. Any other platform (especially considering how expensive it is to sell on this app)

Update: I got ahold of a supervisor. They were no help whatsoever. They looked at my profile and said it looked good and tried to upsell me to spend hundreds of dollars more

개발자 답변 ,

I'm very sorry to hear that you've had so much trouble while using our platform and that you've had issues making contact with a supervisor as well. If you still need assistance, please be sure to give us a call at: 877-872-3373 and we will do our best to assist you. Thank you for choosing Trader Interactive.