Rydoo 4+

Good app

I just wish you could tag frequent project codes to make it easier to enter them in an expense

These people are idiots.

At the end of the year they are doing conversions and upgrades while most people trying to get their year end expenses done. How stupid is that. In addition to that they have dropped a number of features for your iPad version. Again how stupid is that. Wait time for support on the chat window 16 hours to 24 hours. This is unacceptable. This is not the first time I’ve seen this company do that. During their upgrade many of my settings were changed make it almost impossible to generate a report. I spent hours trying to modify the settings to where I understood what the changes were going to be able to generate a report. The last version work great I don’t know why these idiots think they have to make it better when it’s working excellently prior to this. I will try other apps before recommending this. No notification of doing updates or upgrades they’re just unprofessional. I have been using the product since 2016 and am looking to change.

Ответ разработчика ,

Hi! I am sorry to hear about your experience but thanks for the feedback. I understand we are not meeting your expectations. I would like to learn more about your specific situation and make things right. Can you please send me an email to mobile@rydoo.com so we can connect? Kind regards, Sam

Convenient for the basics but glitchy

For weeks now I am unable to upload receipts stored in my phone’s photo library; you can only take a live camera photo of a physical receipt for this app to be useful. My coworker has the same issue. Permissions to access my camera library are activated and turned on, which the app keeps saying is the issue and turned off.

While I love this app the issue forces me to have to connect via my laptop as well to upload those documents. I am current with the latest app version.

Ответ разработчика ,

Hi! This doesn't seem right. We want to take a closer look at this for you. Please send a note to mobile@rydoo.com so we can connect. Kind regards, Sam