S!NG +4

Email doesn’t exist

I’ve signed up and loaded items into this app successfully a few days ago. Now I get a user error that my email account doesn’t exist? I’ve re-entered my email and also re-installed the app.
Before this my only issue was it took sometime to sync my items, photos. Maybe it’s suppose to take this time idk.
I would really like to get into my account and load more items but still getting the error. Please advise. Thanks!

Resposta do desenvolvedor ,

Hey kgranting - sorry for the frustration. We have been swamped with demand which I guess is a good kind of problem but it's been very challenging for our users, which I hate. We are upgrading our registration and login systems right now and hope to be up and running again soon. Rest assured your data is right where you left it in your account and will be there waiting for you. If you'd like me to look into things for you in the mean time, please email me direct at geoff@sing-inc.com - Geoff.

What’s up?🙃

So, your app is crazy. I get an email from your iOS app that takes me to the web and doesn’t return me to the app or let me login. I can login and upload stuff but there’s no security protocols in place. 🙃🙃🙃

Any ding dong who gets into my emails could hack this thing. I actually am concerned that there is a security flaw that could have opened my phone up to something? If you can’t get this thing to work at the moment at least state so somewhere so iOS users aren’t complaining, like I’m doing right now.

At this moment.

Completely complaining like a baby.

I saw your responses to others and it seems like you’re cool people, so I do hope you get this squared away. I’m excited to get started and I gave you 5 stars because everybody else is complaining and hopefully a little 5 star rating will make you feel good.

Peace,

Nacho Macho Grande

Work in progress, I get it (UPDATED)

This inspired new app is obviously a work in progress. Hoping for great things.

UPDATE: Stuck in sync still. Now I have 2 uploads with that issue. Can we get a “cancel” or “delete” button?

Right now I have an issue with one of my creations stuck in “sync” while 3 others uploaded and synced just fine. I’ve tried but can’t seem to delete the errant stuck piece. Maybe I’m missing something? Hopefully the next update will iron out this issue and bring more features.

Resposta do desenvolvedor ,

Hey Geoffrey (gotta admire that you spell your name correctly, btw). Thank you - sincerely - for the constructive feedback. We have the login issue sorted and are back up and running. The 'stuck syncing' error is a known bug and an annoying one at that. We're working on it.

We're also hoping for great things - it's an incredible new endeavor. I much appreciate your patience and willingness to work with us. Looking forward to your continued feedback as we get these teething troubles out of the way. My direct email is geoff@sing-inc.com. Cheers.