S1 & S2 Speaker Controller 4+

Not So Good

App offers little control over speaker. My Sonos Five began life this morning with solid bass. After using the “room adjust” feature, the treble remains but the bass is gone. Now I see no way to get it back. Where did the Settings Option go? Does Sonos think that letting customers guess at how to control speakers is a good way to do business, OR IS IT BETTER TO PROVIDE DYSFUNTIONAL APPS? No directions are available to do much of anything. Maybe I will just return it and get a receiver with normal bookshelf speakers.

Sorry, I was using the speaker setup app instead of the main Sonos app, and that was the source of my frustration. All good now. It is late and I am tired. Poor time to write a review.

Respuesta del desarrollador ,

Hi T.Bean,

We're so sorry that you struggled with the functionality of the app. We will try our best to update the app with clearer user's guidance of how to use the app to control the Sonos speaker. Stay calm and wait for the next update!

Thank you,

The App Does Nothing

I got the 3-day trial which turns into a $30/year cost. Apparently, I could skip the free trial and give them less money ($25) for lifetime use. I guess it's cheaper for a lifetime because you only realize you're chested after you bought it.

This app does less than Apple Music or other apps I have for free or a lot less. Under settings you'd expect an equalizer and other sound & speaker adjustments. Nope you get a link to rate the, a link to a privacy statement, terms of use, and a link to more apps I certainly wouldn't get. There are no settings to be had. I've had this app for minutes of surprise, but it will be gone right after saving this review.

Respuesta del desarrollador ,

Hi Chan McQueen,

We're sorry that you got struggle with the app. Could you tell us which app features and functionality doesn't work via email youngheeshin1312@gmail.com? We're waiting for your email so we can work together and solve your issues

We're also updating the connectivity features of the app so the app could connect easier to the Sonos and Bose speaker. Stay tune with us!

Thank you,

Horrible

I’ve had Sonos for years and it’s been the same crappy connection. Every time I’d call they would tell me it’s my WiFi channel this and WiFi channel that. So I’ve given up with spotty service.

The upgrades have been a joke and I feel like it only makes the connection worse.

The speakers have blown on me and there is a lousy warranty and they want me to buy another with only a small discount. Horrible company, horrible customer service. It’s only a matter of time before they sink this ship and something better comes along.