Safe Home Security 4+

Name: Safe Home Security
Rating: 2.5 (24 reviews)
Author: Safe Home Security Inc

Safe Home Security Inc

iPad용으로 디자인됨

- 2.5 • 24개의 평가

- 무료

설명

Safe Home Security gives you complete control over your security system, cameras, lights, locks, thermostats and other connected devices from anywhere in the world.

Key Features:
Arm and disarm your home security system from anywhere
Receive text and/or email notifications in the event of an alarm, or when the system is disarmed
Watch and record live video through your home security cameras
Control your home automation-enabled Z-Wave devices

PLEASE NOTE: To access this app, you must have an account set up with Safe Home Security.

2024년 8월 1일

버전 7.7.0

New Features:
Added ‘Wired Mode’ as a power option for battery powered doorbell and camera. This is meant to be used when the device is connected to a solar charger.

Improvements:
We updated the bypass functionality to show all (tamper, loss of supervision, in alarm, open) sensor troubles. The previous functionality only showed open sensors.
Added water sensors to the notifications section.
Push notifications now work for multiple accounts at once. Previously, you would only receive push notifications for the last account you logged into.
Updated the logic behind deleted videos across devices. Devices should now sync properly and not show videos that were deleted from one device on another device.
Removed the ‘static controller’ from the control section. This is the z-wave module inside the panel and does not need to be seen by the end user.
Updated the settings section of the cameras/doorbells to allow the user to reboot their devices.
Removed rooms from the mobile application until it is functioning correctly.

Fixes:
Fixed a bug that would occasionally not let you switch to a linked account.
Fixed a bug in the ‘Disarm panel using Face ID’ logic that would assume the pin code was the same for multiple accounts.
Fixed an animation bug in ‘live view home control’ that cut off the arming animation.
Fixed a bug that caused the camera order to reset when switching between accounts
Fixed a bug that required you to refresh the security page in order to see bypass/unbypass updates.
Fixed a bug in automations that was causing the thermostat section to inaccurately reflect the temperature.
Disarm by Face ID only is available when the option is turned on now.
Disarm by Face ID automatically detects your face now and does not require extra input.
Fixed a bug that would occasionally show “Service is temporarily unavailable” when attempting to switch to a linked account.
When linking a secondary account, the application now redirects to that account.
Fixed a bug that would show sections in notifications even if a user does not have any of those devices.
Fixed a bug that would not allow you to unlink accounts from the manage accounts screen.
Fixed a bug that would not allow you to enable/disable the microphone from camera settings.
Fixed a bug that was causing the thermostat name to not show up in automations.
Fixed a bug that was causing video events to not highlight the radio button when clicked.

2.5/5

24개의 평가

Upgrades required

Would be great to have a scheduler to set alarms. Example setting the alarm 10 min after door opened after midnight in the stay option.

App never works

Have had the app for 2 years, but it has never worked. Secure Connection Error cones up every time I try it no matter where I am. It does show me my sensors’ statue correctly though which makes no sense. Horribly written app. Called about it and had to have a tech come out to check my system. Found nothing wrong except something wrong with the registration and it had to be fixed back at the home office.

Worst customer service in the industry

We’ve had agents hang up on us, tools us months to get online access to the app, can’t cancel the service without some obscene fee. Outrageous customer service, awful, had a lady tell us we were too much to handle and hung up. Another guy picked up the phone laughing and acted like we were bothering him. As soon as this contract is over we are cancelling immediately.