Screenshots

Description

Verizon Safe Wi-Fi protects your personal data and devices so you can connect confidently and securely on any Wi-Fi network. Sign up today and get your first 30 days on us, then $3.99/mo after.

How it works

VPN: Makes any Wi-Fi connection secure by creating a virtual private network (VPN).

BANK GRADE ENCRYPTION: Shields your private data and online activity from prying eyes and spying cybercriminals.

MULTI-DEVICE: One plan protects up to 10 devices.

Get Safe Wi-Fi from Verizon.

New Safe Wi-Fi subscribers: You can subscribe to Safe Wi-Fi online in My Verizon. Download and install the Safe Wi-Fi app on your smartphone for a 30 day promotion. You will automatically be billed $3.99/mo once the promo ends unless you cancel. You can cancel your Safe Wi-Fi subscription anytime on My Verizon.

What’s New

Version 3.0.1

Bug fixes

Ratings and Reviews

3.7 out of 5
76 Ratings

76 Ratings

EMatos ,

Deceptive and Fraudulent Marketing Practices

The app itself does a good job of protecting the user while surfing public WiFi. The best part is the auto On/Off feature. However, there is a BIG problem. I am a long-time Verizon customer. I was alerted to Verizon's "free" Safe WiFi App and decided to download it. I believed that Verizon had a genuine interest in protecting my mobile communications and would not put money ahead of providing this desperately needed service. There are plenty of other opportunities to find additional revenue streams throughout its business model. Verizon wouldn't sacrifice its customers' mobile security for the sake of the almighty dollar... would it? Apparently, it does! Despite listing the app in the Apple Store as "Free" versus "Free+ (offers In-App Purchases)", Verizon has begun to charge me $3.99 per month to protect me. A subscription where I was never notified of a trial period nor was ever prompted to click to accept such terms. I have to pay the big, bad Verizon mob protection money to keep me safe when I'm out in the mean streets. Unbelievable! I either want Verizon to provide this service for free or clearly advertise it as an app that is free to download, but requires a subscription to use.

Beebs_83 ,

Bugs and dishonest billing practices

This app works, sometimes. Certain networks with splash pages make this app unusable entirely. Sometimes it says it connected and then it drops. It doesn’t inspire confidence in its functionality at all. The worse part is the dishonest billing. This app is sold as an add on through Verizon, but it’s a third party app. When you try and unsubscribe through Verizon it won’t work (even if it says it did). You’ll have to contact customer service or keep getting billed for a service you aren’t using. Even though they can prove I wasn’t using the service I still got billed for two months before I could finally get it cancelled.

Developer Response ,

Hi Beebs, could you please reach out to us at Safewififeedback@Verizonwireless.com, so that we can help you resolve this issue? Thank you, Your Safe Wi-Fi Support Team.

pdxlax ,

No longer working

Not sure if the problem is connected to recent phone updates but no longer works. Verizon CS couldn’t fix

Developer Response ,

Hi Pdxlax, could you please reach out to us at Safewififeedback@Verizonwireless.com, so that we can help you resolve this issue? Thank you, Your Safe Wi-Fi Support Team.

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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