Help is on the way
Take full control of your policy with our app features:
Seamless biometrics login
Contact your agent directly
Review your coverages
Access documents and ID cards
Never get stranded: Help is on the way with Safeco Roadside Assistance.
Call Roadside Support, record information, and capture photos at the scene of an accident. The app keeps you informed about your claim at every step of the way.
Tap to call for Roadside Assistant
File a claim, upload photo of damages, and track claim status
Search for auto repair shops, schedule a vehicle inspection, or request a rental vehicle
View repair estimates, track your vehicle repairs and check on your payment status
Get an auto repair estimate on eligible claims in 48 hours
Ratings and ReviewsSee All
Needs a lot of work, I can’t see how much every car I have separated total is. I would love to be able to see how much I pay for each individual car. Also when I check the summary it takes me to a blank page and then I have to reset the app to get back on to the home screen. Please fix the app I love using it just needs some work.
Poor design and poor execution on IOS
The logon screen would benefit from loading the email entry keyboard. After logging on, the opening is screen patently uninteresting and badly in need of an actual graphic designer. I suspected there might be trouble when I saw that the app only functions in portrait mode. I selected the view ID cards button and got to a screen with no ID cards. Looked around and saw a button that says ‘I’d like to...’. Correct me if I’m wrong but didn’t I already tell you what I want do just a few seconds ago??? So I’m in for a penny, in for a pound, I tap on it. Three layers in and still no cards. But there is a link to a pdf that says view/print. I’m thinking I finally arrived so I tap on it.I am directed to what looks like a home grown display of a two page document that is my cards. But it’s like a bad practical joke because this display has no user interface except fore a “done” link. What is most glaringly missing is any facility at all to print the document. So somebody tell me, why did I download this app. I am newly switched to Safeco and I am already questioning that decision. Maybe they keep their premiums low by skimping on the web development staff. Makes me wonder where else they skimp... well off to my laptop browser to see if the website is any better.
App needs some TLC!
Seems like the developers or Safeco forgot they have an app. The app hasn’t been updated to support iPhone X much less the XS and XS Max. Like other reviewers I cannot view my insurance card. I mean at a minimum the app should do that even it not full screen. Poor experience with the app and I hope that does not translate into a poor experience all around. My agent says they are a really good company. And Liberty Mutual is the parent so as long as I get great service and coverage then that’s more important but if I have to rate this app I’m finding it hard to even give it one star. Maybe half star is more realistic. I see no benefit in having this app take up valuable memory space on my phone.
- Safeco Insurance Company of America
- 22.9 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2019 Liberty Mutual Insurance Company
With Family Sharing set up, up to six family members can use this app.