iPhone Screenshots

Description

Purchase your Safety 1st HD WiFi Baby Monitor online from major retailers in the US and Canada then install the Safety 1st Baby Monitor App to:

- View live streaming in sharp HD quality
- Receive motion & sound alerts from the nursery
- Set alert sensitivity levels preferences
- Use two-way talk to soothe your baby
- Grant access to caregivers, family or sitters
- 24 hour timeline lets you see what happened
- Share images and videos with family & friends

What’s New

Version 3.2.0

Dark Mode is fully integrated with iOS. Use the Appearance panel to select light/dark mode or follow your systems default settings.

Thanks for using the Safety 1st WiFi Monitor. We update regularly to include fixes, new features and performance enhancements.
Make sure you have Automatic Updates turned on in your app store so you’re always on the latest version.

Ratings and Reviews

4.4 out of 5
1.8K Ratings

1.8K Ratings

Fiji52749 ,

When it works, it’s great!

I’ve used this baby monitor for 7 months. It has worked pretty great for the majority of the time! The picture is very clear when on high settings, the notifications are prevalent, but awesome if you’re not constantly looking at the picture. In the downside, recently it won’t connect to the picture. I’ve called customer support and it hasn’t been helpful to fix the issue. It basically renders the product unusable through the app. Alternatively, they have the hardware for audio, so you’re still able to hear if your baby is moving around. We don’t have any internet problems and they do recommend you use the 2.5 hz connection instead of the 5G. They recommend you contact your ISP however it’s not their problem to fix. It’s definitely frustrating when I have to constantly go check to see if my baby woke up from a nap. The app also randomly turns on and gives notifications while I’m sleeping. We obviously don’t need notifications if my baby’s crib is right next to our bed. Not sure why that’s happening. I will say that the did their due diligence with physical encryption (AES256). I’m a IT professional and I appreciate when products don’t skimp on security.

Developer Response ,

Hello,

The connectivity issues you experienced were related to a system issue impacting a small subset of our customers and occurring between Friday July 24th to Monday July 27th. The issue has since been resolved. We understand how important being able to monitor your baby is and we apologize for the inconvenience it caused.
If you continue to experience issues our Consumer Care Team can be reached via text at 812-203-4747 or by calling 1-800-544-1108. Monday-Thursday until 5:15PM EST and Friday's until 4:30PM EST
Thank you,
The Safety 1st Team

dianemg33 ,

Love/Hate Relationship

This camera has a good quality camera. The picture is great, sound is great. But, it constantly “goes offline” and there’s a bright light on the actually camera that shines right over the baby. I actually cut up construction paper and taped it over the light because of how bright it was. There was suppose to be an update to turn off the light, however it does not work. Now the internet in my house never has an issue anywhere else except the camera. Not being able to check up on the baby is so insanely frustrating. I’ve contacted support way too often over this with never finding a proper solution, each time it’s something different. I’ve also noticed this camera on clearance at my local Target so I hope the ongoing issues they have had aren’t being forgotten if this product isn’t going to be sold anymore.

jwp2197 ,

Not reliable

Nothing but issues. It never works properly. We have had this for over 9 months, if the app worked it would have a better review. First issue was a red light and dead camera/ audio unit. Called sent it back said they had a lot of issues with firmware update and we needed a better charging brick during update process. We received the new one free of charge and within a few days. By far the best part of owning this so far is the competent people you get during customer service. App issues are just about daily. Was able to use the app as the audio unit at first but doesn’t work now. Tried reinstalling the app with no luck. I receive no notifications on my phone ( iPhone with the latest software) no matter what I change in the settings. The app has completely stopped working. If I open it I get no video regardless of WiFi or cell network. And if I do get video there is no sound. Poor poor poor app quality. Even when it “worked” I would have to close the app and open it back up for it to work properly. I’ve waited more than 9 months to post a review and this is my first review of any item I have ever bought in my life if that doesn’t tell you the quality of this then I can’t help you. I will be buying a different brand as soon as possible. I would not recommend this product to anyone.

Developer Response ,

Hi jwp2197, We are sorry to hear about your frustrations with this monitor. If you're willing to give it another shot we'd love to help get your issues sorted out. Troubleshooting Wi-Fi connected products can be painful and we completely understand if you're not up for it. We can also help you install a beta version of the app which could possibly help with a few of your issues.

Our Consumer Care Team can be reached via text at 812-203-4747 or by calling 1-800-544-1108. Monday-Thursday until 5:15PM EST and Friday's until 4:30PM EST

Thank you,

The Safety 1st Team

Information

Seller
Dorel Juvenile Group, Inc.
Size
180.2 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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