Screenshots

Description

The SafeUT Crisis Text and Tip Line app provides 24/7 access to crisis counseling and school tip reporting for students and their parents and guardians that live in the state of Utah. After installing the app you can connect directly to the UNI CrisisLine or report a confidential tip on bullying, school threats of violence or concern about someone in crisis. CrisisLine staff can assist with a wide variety of problems, including emotional crisis, grief and loss, drug and alcohol problems, mental health issues, self-harm and suicidal behavior.

What’s New

Version 3.2.9

This update includes bug fixes and performance improvements.

Ratings and Reviews

3.0 out of 5
250 Ratings

250 Ratings

taksgduxkbdhshgzoapsbhd ,

Inconsistent

Honestly when you get a good counselor this app deserves six stars, but sometimes they just don’t seem all that interested or qualified for the job. One kept asking me questions I’d answered, saying at least you....and didn’t respond one time for like thirty minutes. One counselor helped me a ton when I had a panic attack, another helped when kids bullied me, and another tried helping calm my panic attack by asking me to list the worst outcomes. I believe they were hoping to help me rationalize but if someone is having a panic attack DON’T MAKE THEM LIST BAD THINGS THAT MIGHT HAPPEN!!! They even asked me to recount the worst thing that did happen in that scenario and for the life of me it was top three worst moments in my life hands down!!! It did the opposite of helping!

Developer Response ,

We are sorry you've had a negative experience using the SafeUT app. Please reach out again if you are struggling and need assistance. Our goal is to be as helpful as possible. We are here for you 24/7 and our licensed therapists have been highly successful in helping those who are having a tough time or are in crisis.

kerrrie ,

13 news news reports

Utah 13 news reported that all Utah should download this app due to Florida school shooting because April is too be the month we honor the kids who lost their life by uploading our stories of acts of kindness I obviously downloaded the app started filling in details but was met immediately with the question what school was I in or what school was my child in . I’m neither student or have a student ,I re watched news article and definitely newscaster said everyone. So developers can y’all please help

Re review I have since received a response to my concerns and have downloaded this app again I hope that the response helps encourage others out there with no children to join . Thank you team for your response.

Developer Response ,

Hello kerrrie,
Thank you for taking the time to leave a review. Your feedback is appreciated! We would love everyone to use the app, feel free to use the "parent" feature. Schools do not need to be attached in order to chat with a master's level licensed clinician. Hope this helps!

rrrmarrie ,

Who am I talking to?

I used this app several months ago, and was really disappointed. I wanted to get help and talk about something that happened with my friend, so I did the chat and submitted a “tip”. The “person” I was talking to on the chat was rude and unprofessional. It seemed like I was talking to a kid, they way they were saying things. They were saying things like “oh well,” and “yeah you shouldn’t have done that” but never showed any sympathy for my situation. It took them a long time to answer me back too. Who are these people we are talking to anyway? School makes it seem like this app is so great but I did not have a good experience.

Developer Response ,

rrrmarrie we are sorry you had a negative experience with the app. If this happens again, please send us more information through an email at safeut@hsc.utah.edu so we may follow up on our end. Licensed Mental Health Therapists are answering the chats.

App Privacy

The developer, University of Utah Hospitals and Clinics, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

Seller
University of Utah Hospitals and Clinics
Size
134.3 MB
Category
Education
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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