The SafeUT Crisis Text and Tip Line app provides 24/7 access to crisis counseling and school tip reporting for students and their parents and guardians that live in the state of Utah. After installing the app you can connect directly to the UNI CrisisLine or report a confidential tip on bullying, school threats of violence or concern about someone in crisis. CrisisLine staff can assist with a wide variety of problems, including emotional crisis, grief and loss, drug and alcohol problems, mental health issues, self-harm and suicidal behavior.

What’s New

Version 4.0.5

Bug fixes and performance improvements

Ratings and Reviews

3.0 out of 5
287 Ratings

287 Ratings

zzzzzoemel ,

Please read this review, developers

I’m extremely frustrated by this bug. Sometimes my messages won’t send, but it won’t tell me or notify me until 10 minutes later when my counselor has already ended the conversation. I thought that my counselor just straight up gave up on me and didn’t care anymore, and I went to the conversation transcript and scrolled and it said that my message didn’t send. PLEASE at least just make it so it notifies me when my message doesn’t send. The notifications are inconsistent, sometimes you get one and sometimes you don’t which means that I don’t always know if my counselor has replied to ask if I’m still there and before I know it the conversation is closed because it never sent my message reply.

It is EXTREMELY frustrating and it has put me in some very devastating situations because sometimes talking to counselors on this app is my only outlet. Please fix it.

Developer Response ,

That does sound extremely frustrating, please try using SafeUT again and if your messages aren't sending, take a screen shot and email it to so we can make our IT team aware of the situation and get it resolved.

taksgduxkbdhshgzoapsbhd ,


Honestly when you get a good counselor this app deserves six stars, but sometimes they just don’t seem all that interested or qualified for the job. One kept asking me questions I’d answered, saying at least you....and didn’t respond one time for like thirty minutes. One counselor helped me a ton when I had a panic attack, another helped when kids bullied me, and another tried helping calm my panic attack by asking me to list the worst outcomes. I believe they were hoping to help me rationalize but if someone is having a panic attack DON’T MAKE THEM LIST BAD THINGS THAT MIGHT HAPPEN!!! They even asked me to recount the worst thing that did happen in that scenario and for the life of me it was top three worst moments in my life hands down!!! It did the opposite of helping!

Developer Response ,

We are sorry you've had a negative experience using the SafeUT app. Please reach out again if you are struggling and need assistance. Our goal is to be as helpful as possible. We are here for you 24/7 and our licensed therapists have been highly successful in helping those who are having a tough time or are in crisis.

kerrrie ,

13 news news reports

Utah 13 news reported that all Utah should download this app due to Florida school shooting because April is too be the month we honor the kids who lost their life by uploading our stories of acts of kindness I obviously downloaded the app started filling in details but was met immediately with the question what school was I in or what school was my child in . I’m neither student or have a student ,I re watched news article and definitely newscaster said everyone. So developers can y’all please help

Re review I have since received a response to my concerns and have downloaded this app again I hope that the response helps encourage others out there with no children to join . Thank you team for your response.

Developer Response ,

Hello kerrrie,
Thank you for taking the time to leave a review. Your feedback is appreciated! We would love everyone to use the app, feel free to use the "parent" feature. Schools do not need to be attached in order to chat with a master's level licensed clinician. Hope this helps!

App Privacy

The developer, University of Utah Hospitals and Clinics, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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