Safeway Deals & Delivery ٤+

All We Need

Love our local Safeway on Leslie in Richland WA. I can always count on a clean store with fresh product and friendly helpful staff. If it's a busy week I can buy my fruits and/or veggies already cleaned and packaged, some with extras like whipped cream in some of the mixed fruit containers or flavored butter pats in the veggies. If it's a quiet week I can pick my veggies out from clean/fresh product and clean/prep them myself. The store packaged dinners are the bomb and the crab stuffed salmon is our favorite. The store brand choices are varied and I've never been disappointed when I try one and some have become staples. The bakery always has lots of fresh choices to tempt you with and the flowers are some of the prettiest arrangements in town. The meat counter has some of the best seafood in town and lots of bbq ready choices to pick from. All of this AND the single best Rewards program I've ever been a part of. The 4U coupons are always items I actually regularly purchase and also includes coupons for their brands AND brand names. The reward points given for purchasing groceries you are buying anyway are the cherry on top. Safeway is the only way to shop for everything you need. ❤️

The product filtering is broken or horrible

I am shopping for pickup, I have selected my store. Each time I search for a product, I get a massive amount of listing for bulk products “sold and shipped by” random suppliers. That would make sense if I clicked on the marketplace option, or was shopping for a shipped order, but not when o have pickup and a store selected. And the filter toggles “include out of stock items” back on for every search. So how am I picking up things at my local store tomorrow that are shipped by other companies, or out of stock? I can’t, and I can’t filter all the noise out, so there are hundred of extra junk results when I am just trying to make a simple pickup order. Either filter pickup shopping as only showing things literally available to be picked up from the store, or at the very least add Safeway to the list of “sold by” in the filter so I can choose to not see all the other nonsense. Please fix this or add those extra filters as a work around ASAP.

Update edit: thanks for the response, I already contacted support through the app before writing my review, did all the troubleshooting they suggested including going to the website in the browser and seeing the same thing, clearing the cache! quitting and restarting the app, logging out and back in, and uninstalling and reinstalling. In the end the result was just “it’s a known issue, your name has been added to the list.” But I guess it’s more than just an app problem if it’s on the website too.

استجابة المطور ،

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Really gone downhill.

Used to be great and functional, now it’s full of bugs, extremely laggy and very difficult to use because it’s CONSTANTLY “loading”. Often will display or input wrong number of items, sometimes deletes your entire cart. No longer allows you to include specific notes per item. Replacements cannot be listed as multiple, for example if you want one big item and two of the same thing in the small package would be equal you can ONLY select a direct replacement like “instead of one large you get one small” where it should be “instead of one large you get two small” but there’s no way to specify that. Buy some get some free is almost NEVER applied or picked up, if a melon is buy one get one free, you order one you will NOT get the free one and there’s no way to leave a note as a reminder for your shopper you get a free item, if you order two you will get two pay for both and not get two free. Unfortunately I’m stuck using this app as it gets worse and worse, hopefully they figure it out and get it back to how it was before. Also now they subsidize their driver with a tip, I already pay a fee for this service so between the fee and the new drivers tip you rarely save money, any money you do save is usually less than the tip they want you to give your driver, Safeway should pay their drivers fairly and stop asking customers to do it for them, when they already pay an additional fee for the service.