Salata Salad Kitchen 4+

The app is beautiful and streamlined. The only thing I would say needs MAJOR improvement is the ‘scan new debit/credit card feature’.

Basically, whenever I try to add a new card, the app gives the option to take a pic of the card to scan its info and link the card to my accent. I had good lighting and clear lettering on my card and the app displayed the green-rectangle that is suppose to ‘trigger’ the ‘capture photo’ action however, this ‘trigger’ fails every time which means I have to enter the card info manually. This is obviously a bug and should be fixed given that the current implementation makes the customer waste time by having to enter their info manually after waiting for an unsuccessful ‘scan’.

Hello! Thank you so much for your kind review and valuable feedback on our mobile app. We'd like to investigate this issue further, would you mind emailing us at contact@salata.com with the type of credit card you were using and the location you were ordering from?

The app is awesome. So easy to use and laid out nicely. All of the extra features to help with special diets is great, also

The only improvement needed is there seems to be a disconnect between the app and the stores for extra dressings. When adding extra dressing on the app, the most you will get is 1 extra (for a total of 3) in store - even if you select 5. It doesn’t seem to print on the tag they get. This happens at all locations I go to and I go to many. Then, to get more I have to pay in-store and wait for them to get more. It’s a small thing, but other than that great app. With that fix I’d give it 5 stars.

Hello! Thank you for your kind review and feedback. We are aware of this issue and are working to have it fixed soon. We appreciate your understanding and continued loyalty. Have a great day!

Decent app. Everything is essentially functional. I spend the majority of my time giving my salads cute names which is fun. I should get them trademarked lol.
Here’s the major knock: when you order any amount of protein greater than 1, the app defaults to just a singular order at checkout. For example, I just tried to order 2 pieces of salmon by sliding the toggle bar to 2. However, on the checkout page it just shows 1 piece of salmon and price reflects as such. So, when I get to the store I’ll have to pull out my credit card so they can charge me $4 for another piece of salmon. Might seem petty but could lead to major frustrations if 1) the place is busy, or 2) have to open up your bagged and boxed order to slip in the salmon or worse, use an additional packaging for the added salmon. Wasteful! Please fix!

Hi txjocdoc! Thank you for your review and feedback of our mobile app. We recently made some updates to our ordering experience to fix this bug and make it easier to order premium items (proteins, avocado, etc). We hope you enjoy the updates and please reach out to us at contact@salata.com with any other feedback.