Salesforce Authenticator adds an extra layer of security to your online accounts as a strong, out-of-band authentication provider. The app sends you a push notification, and you tap 'Approve' for logins and critical actions when it's you, or 'Deny' if it's not. For even more convenience, Salesforce Authenticator can use location services to automatically verify from locations you trust, like your office or home. Better yet, Einstein can save trusted locations for you! Then you need only respond to notifications when something out-of-the-ordinary happens.
You can also get a verification code when you need one. The codes also work as a backup authentication method if you're on a plane, or have poor connectivity. This means Salesforce Authenticator also works with third-party services that use OATH TOTP tokens.
Continued use of GPS running in the background can dramatically decrease battery life. Rest assured, we go to great lengths to ensure minimal GPS use so that Salesforce Authenticator does not significantly impact your battery life.
+ Fixes bugs
+ Tap to copy two-word security phrase
+ Adds notifications of incorrect location access
+ Improves usability of automation settings
+ Improves reliability of automation
+ Fixes bugs
Ratings and Reviews
Works as advertised. Used it for over a month with multiple accounts. No issues so far. Keep up the good work.
The “always approve from this location” feature doesn’t work
I always log in to sales force from the same location at the same docking station on every day, and every day I check off the box that has the option “always approve from this location” yet, EVERY DAY,2-3 times a day, I have to re authenticate my account when it times out and it NEVER AUTO APPROVES. It is very frustrating, if the feature doesn’t work, don’t offer it in the app, it would be beneficial to fix this aspect or just leave it out entirely.
Easily a Keeper
Hasn’t failed me, and it looks really clean. Have not encountered any bugs, or issues with this authentication service.
My compliments, and thanks to the developers.
- 88.8 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 by Salesforce.com, Inc.
With Family Sharing set up, up to six family members can use this app.