Salesforce Inbox brings the world’s #1 CRM right to your inbox. Powered by Einstein, Inbox uses artificial intelligence to help your sales reps sell smarter. It recommends follow-ups for emails so important opportunities never slip through the cracks. It automates administrative tasks so reps can spend more time selling. And it allows everyone to discover key insights while they’re on the go so customer meetings become more meaningful and productive.
Inbox is compatible with Sales Cloud, Service Cloud, SalesforceIQ CRM, and Force.com.
We've fixed the following bugs:
- When the Use Office 365 API option is on, and the email account has an alias, you can now edit calendar events that you organize.
- When the Use Office 365 API option is on, emails that include event invites now also include both the View Calendar Event and RSVP options.
- You can now type your email signature in the Signature option in Settings.
Feedback, questions, or add ideas? Let us know at email@example.com.
Ratings and Reviews
It’s easy to use and intuitive. I especially like sharing time slots of my availability to clients and prospects where they simply choose a time and it populated both of our calendars. Even better I can track their activity related to my email. Did they read it? Did they click on any links? If they did not read it I get a notification they didn’t and can follow up. I’d highly recommend this.
Intelligent Email Seamless Salesforce Integration
Salesforce Inbox saves me hours every week and helps me work smarter. The "Insert Availability" feature is worth its weight in gold as are things like Read Receipts, Scheduled Sending, Smart Tasks, and of course, the best way to relate emails to multiple Salesforce records, contacts etc. New features keep rolling out and it keeps getting smarter, more intuitive and fun. Version 7 with the updated look and feel is even better.
Way better than Apple, Google or Microsoft email apps. I love the fact that you can log everything to Salesforce easily, coordinate calendar invites with colleagues without having to switch to the calendar app to see their availability, plus all the tasks that need to get done.
Would be helpful if there is a way to filter email views of only unread emails though.
Keep up the great work Salesforce!
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With Family Sharing set up, up to six family members can use this app.