Sam Smart TV Remote- Things TV 4+

Great Remote...IF you leave it ON!!

I WAS planning to leave a really good review of this app (even if it cost $20 for unlimited use). I paid the unlimited use fee (for continual updates with no ads etc), and the remote really works great! I like the touchpad option and the position of all the buttons. But, then I noticed a problem where the remote stops working if it’s turned OFF (or if you switch to another app). As a result, I have to restart (or refresh) the remote app every time I go to a diff app on my iPhone (?) Really???

FYI: I’m using the newest iPhone iOS on an iPhone XMax. So, everything is “up-to-date”. My suggestion would be to either figure out a way for the remote to maintain a connection switching apps OR simply put a “refresh button” that allows users to reconnect quickly if they had to switch over to another app while using the remote, etc. BTW...I’m using Samsung 7 Series w/the remote.

Réponse du développeur ,

Hello,

Thanks for your review and feedback. That's a great idea and we will keep it in mind for our next update.

URL Team

Need Real Remote To Work! Not Worth $20!!!

You’re better off just buying a new remote! It does work with my Samsung Q7 -BUT- you still have to have a Samsung remote available to “allow” the app to connect in the first place. Which defeats the purpose of me downloading and paying $20 for this app. I only bought it because I lost my remote and figured I’d download this app to replace it. Unfortunately, it was useless until I got a hold of a real Samsung remote from a friend, to allow the app to connect to my tv. Then I found out that the app doesn’t even stay connected to the TV even after the “allow” step. I have to constantly allow connection for the app to work. Which means you need a real remote on hand... to allow a digital remote to control your TV but why would anyone need to download this app if they already had a real remote?! They wouldn’t. And the app itself doesn’t stay connected to the TV despite not needing the “allow” process. I find my self continuously having to close the app and then reopening it and then going through the process of searching and selecting my TV every time I exit that app to do something else on my phone or just close my screen. It’s too much of a hassle to use for $20. Worth more like 0.99 TOPS! A real legitimate Samsung remote costs even less than $20, with no constant fuss of reconnections needed. UGH!

Réponse du développeur ,

Hello,

Thank you for your review. Unfortunately this step is required as your Smart TV protects itself from external devices. We apologize for the inconvenience.

MSL Team

Asking for a review too soon

I have had your app for only a few moments and have yet to fully understand all its capabilities— I think you all need to program your review pop up for later timeframe so that the user of the app is able to get full use of it. I do appreciate getting control of my TV back as my Remote just stopped working out of no where and I changed batteries to brand new — so I do appreciate that the app is giving me access to the TV again — tho I do need more time to see how the app is working in its entirety. Thank you and Happy Holidays!