Get more out of your membership on the Sam’s Club app.
The Sam’s Club app helps members save time and make the most of every shopping minute. Find everything you need including shop online, Club Pickup, Scan and Go, pharmacy and free shipping for Plus members. Check out great prices and shopping discounts with Shocking Values and Instant Savings on wholesale items, and if you’re a Plus member, monitor your Cash Rewards. Let the tabs at the bottom of the screen move you easily between Home, Scan and Go, Account and More.
Scan and Go
Beat the checkout lines with everyone’s favorite feature. Scan items as you shop, pay from the app and save time.
Access your membership card
Quickly find your membership card in your account. Easily pull up your club membership information.
Shop online, schedule a free pickup time that works best for you, and we’ll have your groceries ready and loaded for you when you arrive.
The easiest and most organized way to shop online. Easily reorder your favorite grocery shopping list directly from the app.
Save time. Refill and transfer your prescriptions right in the app and manage prescriptions for the whole family. It all adds up to a more convenient way to get your health needs covered.
Shop and ship. Easily arrange to have your wholesale bulk items shipped to your home. Free shipping is available to our Plus members.
Download the app and get started saving today.
Do Not Sell My Personal Information (Effective 1/1/2020)
You can now use Cash Rewards and cash back in Scan & Go. We’ve also made enhancements across the app to make things faster and easier – and cleaned up some bugs along the way.
Ratings and ReviewsSee All
Loved until latest update
Since Sam’s first introduced the Scan & Go app, I have loved it UNTIL TODAY. This latest update disrupted my experience. Mid-shopping in-store, it kicked me out. I rescanned my 11 items, then it froze on the pay screen after I “slid” to pay; wouldn’t progress to barcode screen. The manager checked my account and promised the charge hadn’t gone through. (I should not have believed her.) She checked me out and gave me a printed receipt. She said I have to call the number in the app to check on the problem with the app. (That help number in the Scan&Go portion of the app at the bottom of the screen with your list of items is only available while physically in-club (I didn’t realize). I got home and checked my credit card charges—2 back to back—1 for Sam’s Club (matches printed receipt) and 1 for Sam’s Online (the Scan&Go app) for 0.15 cents more than the printed receipt. My credit card company said get back to us if Sam’s doesn’t fix it. Called the 888 number on the back of my Sam’s card. Nice lady, but she said I had to print out proof of the double charge and go back to the store to get the store to refund one of the charges. I’m glad it’s fixable, but I’ve never previously had this kind of problem before. PLEASE fix the app. I’m not using it again until there’s another update.
Why did the update destroy this app?
I’ve used the scan and go feature EVERY week. Sometimes TWICE each week. Yesterday i allowed the app to update. Today the app doesn’t work on either of my phones OR my iPad. Oh I can scan. But I don’t see a list of what I’ve scanned. And that little thing called “check out”. Where the hell is it? Sams need to fix this app. They’ve reduced the number of associates in the store to check your order out. The self service lines reach to the center of the store. The Scan and Go app is the ONLY reason i shop at Sams. I need convenience. Not frustration. And don’t tell me to call their help line. Two updates ago the app stopped working. I called and got nothing. No answers. Just handed off to someone who was going to research the problem. 4 weeks later i received an email saying they had looked into my problem and i should go to the store for assistance. 3 months later an update fixed my problem. When the scan and go app works it’s great. But it isn’t working now.
It was suggested to me that I download the Scan n Go app and bypass the long lines at “the” register or the slow moving, when working, self check lines. So I did. I couldn’t wait to try it! It was heavenly, the first time. The second time was a waste of time. Every time I’d scan an item the app would blink and end up back at home screen. It soon became too much like work so I got in one of the few working self check lanes and back to the way we were. Now I would expect this from a little fledgling operation just trying out some new technology, but this is a multi billion dollar company. All I can conclude is that Sams Club at the highest level just doesn’t give a d*#m. You can’t tell me they do. Spend a few dollars and pay somebody to make sure that the world’s largest retailer has working self check systems. Pay them to tighten up the screw that holds the credit card scanner so I don’t have to hold it in place while inserting my card. I thought self check was going to replace employees. I now see that they too are at work and not working. I believe if Sam Walton we’re alive and he walked into Sams Club on Covington Pike in Memphis and saw 9 self check systems and 3 with “Out of Order” signs on them... I believe he’d raise hell and put a prop under it! Sams, Operating like an under capitalized mom and pop. Sad....
Gonna uninstall app....
- Walmart Stores Inc.
- 264.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © 2018 Sam's West, Inc.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.