Screenshots

Description

When used with the iXpand® Flash Drive, the iXpand® Drive App1 makes it easy to back up, transfer and manage photos, videos and files between your iPhone, iPad and computers.

What is the iXpand Flash Drive?
It’s a flash drive for your iPhone and iPad that also works with computers.1 Connect the drive to your iPhone or iPad with the Lightning connector to quickly free up space on your device, or use the USB connector to quickly transfer your photos and videos to your PC or Mac computer. To learn more about the iXpand Flash Drive go to www.sandisk.com/ixpandflashdrive

Easy to Use:
Connect the drive to your iPhone or iPad to launch the app. Once the app launches, you can set the app to automatically back up photos and videos from your camera roll to the drive. The app also makes it easy to watch videos or listen to music directly from the drive3. And the app lets you encrypt files for transfer and storage between devices2.

Features and Benefits:
• Free up space on your iPhone or iPad1
• Automatically back up photos and videos from your camera roll
• Watch movies directly from the drive (supports popular-formats3)
• Transfer files to your computer at USB 3.0 speeds

Support:
Please visit SanDisk support at https://kb.sandisk.com/app/answers/detail/a_id/18644

Object code repository – https://github.com/SanDisk-Open-Source/SanDisk-iXpand-Drive

Company Info
www.sandisk.com

SanDisk, the SanDisk logo, iXpand, and the iXpand logo are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries. iPhone, iPad, Lightning, Mac, and macOS are trademarks of Apple Inc., registered in the US and other countries. iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license by Apple Inc. Windows is a trademark of Microsoft Corporation. All other marks are the property of their respective owners.

Legal
1 iOS 11 or higher required for iXpand Drive App. iXpand Flash Drive not included with iXpand Drive App. For iPhone, iPad and iPod compatibility, see http://www.sandisk.com/support/ixpandcompatibility.
2 Password protection uses 128-bit AES encryption and is supported by iOS 11+, macOS 10.8+, Windows Vista®, Windows® 7, Windows 8, and Windows 10.
3 Support for .MP4, .MOV video formats. 4K Ultra HD (3840x2160) video support may vary based on file
attributes, host device and other factors. DRM-protected content cannot be streamed. Check with the content provider for playback restrictions.

Product specifications subject to change without notice. Pictures shown may vary from actual products.

© 2021 Western Digital Corporation or its affiliates. All rights reserved.

Western Digital Technologies, Inc. is the seller of record and licensee in the Americas of SanDisk® products.

What’s New

Version 5.3.9

Thank you for using iXpand Drive! We regularly deliver new versions to bring you performance and reliability improvements.

- Improved quality of language in Italian
- Fixed existing Chromecast support
- Optimized ‘Clear Cache’ option to free up more space

Ratings and Reviews

4.7 out of 5
67.4K Ratings

67.4K Ratings

B8119 ,

New Update Keeps Crashing

Update : This new update has fixed my problem!!! Thank You!!!!

I love this app!!! But since the newest update it keeps crashing when you try to transfer a file into PowerPoint. This app honestly has helped me so much for the year that I have had it. I wish i didn’t have to give it a bad review right now but with me being so reliant on this app to do my work I really had to get in touch some way and this was they only way I knew. So please whoever fixes these things please fix the bug I cant do my work and it really stinks. P.S. (I will delete or edit this review if an update fixes the problem)

In response to this complaint, I was told to make sure that my iPad was updated to the version 13.7 and it is. If that wasn’t the case then I was told to uninstall and reinstall the app to see if that worked (It didn't). If neither of these worked I was told to contact SanDisk support and I did. The person was very helpful and gave me some possible solutions as to what probably needed to be done to fix the issue. But neither of the possible solutions worked and my chat was disconnected after the solutions were given. So I am still no where closer to getting this fixed and still think that the app has a problem as I wasn’t having any issues until this last update. (My 1 Star will have to stay for know sorry)

Developer Response ,

Hi BB119,
We tested the “share” option for pptx files on iXpand Drive app (5.3.3) and iOS 13.7 and the files can be opened and shared with other apps without crashing. Please make sure that you have updated your phone to the latest iOS version 13.7 and also try uninstalling and reinstalling the iXpand Drive app to see if that would resolve the issue. If you are still seeing similar issues, please contact our support team at www.sandisk.com/support and we will be glad to assist you. Thank you, SanDisk® Support.

Allnicknamesaretaken909 ,

Worked great! But had to reload

Device worked great! Fast and easy. A very intuitive interface to move files and create new folders within the device, making it easy to get my photos and videos off my Apple phone.

But then it stopped working! It took me a bit of research and troubleshooting to fix it. But it’s fixed! If your device stops working, you may need to remove the program from your phone or iPad, and then reinstall. I also went to Sandisk website and ran a utility to re flash the thumbdrive itself. It’s all written in the troubleshooting file on the thumbdrive, experienced computer people will have no problem, but the less experienced can do it too if they follow those instructions.

I love the little device and think it’s genius, I use it all the time, to clear space on my phone and get my pics onto the computer. So it was worth the trouble to keep it working. Hopefully newer models won’t have this problem?

dontbuysandisk ,

WARNING!!! WORST IOS PRODUCT EVER! 11,000 family memories/pics lost in “IXPAND land”

Sandisk, don’t bother to reply with one of your generic “fixes”. After reading the reviews, this product has caused MANY people to lose their IMPORT pictures/files and your lame “fixes” are a sad attempt to help people that you have left high and dry with this product for iOS users.
I have tried all of the fixes seen online to get my phone to acknowledge the memory stick (brand new iPhone 12 pro). I feared buying a “photo memory stick” that requires an app with it to work. I should have done more research for the few memory sticks that do not require an app. I’ve now lost access to 11,000 photos of my kids adventures over the past 5 years! Thanks sandisk for such a wonderful product. My Mother is also having the same problem after being able to download without trouble the first few times. Now the phone just repeatedly asks to insert memory stick no matter how many times it’s unplugged and plugged and the app is uninstalled and reinstalled. Both phones are running up to date iOS.
DO NOT USE OR ACCEPT A FREE SANDISK IXPAND EVER FOR IOS DEVICES!!!!!!!!!!!!!!!!! YOU MIGHT AS WELL JUST DELETE ALL OF YOUR PHOTOS INSTEAD OF TRYING TO USE ONE OF THESE, (It would be a lot less frustrating than trying to use this product on new iOS devices).

Developer Response ,

Hi dontbuysandisk ,
We are sorry to hear about your experience. Please contact SanDisk Support at www.sandisk.com/support and we will be glad to assist you. Thank you, SanDisk® Support.

App Privacy

The developer, SanDisk, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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