Sangoma Connect is a softphone client allowing users to make and receive phone calls using their business phone extension, keeping them connected when away from the office
Minor bug fixes and improvements
Ratings and ReviewsSee All
Much better than Zulu, not quite there yet
To start, I agree with TheGiaKz: there are systemic issues that need to be resolved before Sangoma Connect can be considered enterprise-ready.
However, if you are running a smaller FreePBX system and find that Zulu is inadequate for your users — whether it’s the lack of a device-specific mute or other UI/UX concerns, or a matter of on-boarding difficulty — then you will find some solace with Sangoma Connect.
Once Acrobits and Sangoma bring security up to modern standards, I’m hoping it will pick up enough momentum to get resources for features like custom interactive BLFs.
Decent; not ready for business-grade setups.
I am a FreePBX administrator. You should know that this app is based off Acrobits. The setup was simple enough. However, lack of support for TLS and SRTP (really?). At the time of this writing it only supports TCP/RTP. License is based off Zulu UC pricing, which is $2/month/user or less if you buy in bulk. Setup creates a “domain” that links to your PBX and in turn links to Acrobits’ servers for push notifications. This is okay in practice, however the certificate that it creates is self-signed causing the app to warn you about this. This looks cheap when introducing to potential clients.
We need TLS/SRTP and we need valid certificates that could be easily obtained through Let’s Encrypt. Finally, a call (even internal calls) take a long time to connect. And I mean, a long time. Not ready for prime time!
Developer Response ,
Hello, and thanks for your feedback on Sangoma Connect. There is a new version of the Connect Module for PBXact and FreePBX (available as of 2020-12-23) that added secure calling (TLS/SRTP). For more details, please see the documentation: https://wiki.freepbx.org/display/CONNECT/Secure+Calling+for+Sangoma+Connect+Mobile.
Took long enough
Many of us had to suffer through the indignity of using Switchvox mobile whilst knowing that generic SIP-capable apps (Acrobits, Bria, Wave) work much better.
Finally, we have a good replacement, and it’s all because this app is based on Acrobits and even uses their SIPIS servers for SIP registration, finally providing reliable incoming calling.
Feature parity with Switchvox mobile isn’t all there yet. Visual voicemail doesn’t work and call recordings currently save to your iPhone under the “Files” app. You must browse your local file system and open the “Sangoma Connect” folder. You cannot change your status (yet), but a future update is supposed to revive this feature.
The important this is: calling actually works.
When future releases bring back the lost features, this app will get 5 stars.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Sangoma Technologies Inc.
- 43.4 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
English, Arabic, Bulgarian, Czech, Danish, Dutch, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- © 2020 Sangoma Technologies Inc.
With Family Sharing set up, up to six family members can use this app.