Santander Cycles is the self-service, bike-sharing scheme for short journeys in inner London.
The official Santander Cycles app from Transport for London is the only app to send bike release codes straight to your smartphone. So you can skip past the docking station terminal and get on your bike quicker.
Simply register with your bank card, and use the app to ‘Hire now’ from a nearby docking station. Follow the instructions to get your bike release code. Tap the code into the docking point and you’re good to go!
You can also:
• See up-to-the minute information about which docking stations have bikes and spaces available
• Plan a journey with an easy to follow map
• Receive notifications – for example, summarising the cost at the end of your hire
• View your recent journeys and charges
• Save your favourite docking stations
Each bike release code is valid for 10 minutes at your chosen docking station.
Please note the app doesn’t reserve bikes. If there are no bikes available at the docking station, don’t worry. Use the app to find a nearby docking station with bikes, and get another bike release code to use there. You won’t be charged until you use the release code.
You must be 18 or over to hire a bike, and 14 or over to ride one. For full Santander Cycles terms and conditions, see tfl.gov.uk/santandercycles
UI enhancements and bugfixes, as well as logo update
Ratings and ReviewsSee All
Sign up slow
Do it before you leave home! V slow on phone. Perhaps it’s the american phone!
Not really suited for tourists
This app is very helpful for locating stations to collect or drop off bicycles. It tells you both the number of bikes available as well as spaces available to drop off.
However, it is of limited use for actually reserving and paying for bikes, at least if your party has more than one person. The app will only allow one rental at a time, which means that all the time you put into setting up your payment method, etc. is really wasted if you have more than one in your group.
On a positive note, the kiosks at the rental sites accept cards and allow you to select multiple bicycles at a time. So download the app for tracking and an easy way to locate bikes, but do your actual rental onsite!
Please don’t use the app. For whatever reason the issues are not resolved and they end up overcharging the credit card. They then promise you a credit within a few days. Never happens. Please use cash if you can. Customer service completely unhelpful. Small amounts but nightmare from hell. Love the cycles but lousy support. Over charged 20 gbp so far....
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.