Mobile app which enables users to view account information, power usage, receive notifications, pay bills, report and track outages.
This update includes performance and stability improvements.
Ratings and ReviewsSee All
Please allow “paste” in password fields
Why do you not allow me to paste my password into the password field? My password is complicated and stored in a vault. By not letting me “paste” I have to jump back and forth between apps to painfully type in a 10 digit, multi-character password. Please change this.
Frustrating to sign up
I tried signing In With My Account Number & It’s Constantly Saying I Need A 10 Digit Account Number And My Account Has Only 8 Numbers 🤷🏽♀️ So I Had To Call In And Make Payment
How simple should it be, sign in... pay your bill? Experience is quite different, I give up!
1 - Trying to sign in with existing Santee account. Nope, strange messages about up about a random number out of 99 failed login attempts allowed. Disable thumbprint no difference
2 - Sign up with new account, still cannot login to app even after clicking activate account from validation email received
3 - Finally login through web 1st time and it’s okay, now the app finally let me in. Okay, should have been here 20 minutes ago but whatever
4 - With sign in working now, let’s setup thumbprint... back to weird number out of weird number failed login attempts but login without thumbprint okay. Another 5 minutes at this back and forth with thumbprint failures, password ok, then account locked *ugh*
Next months experience, v1.1 has been released since initial review. Great, the same issues as above and slower than just doing on computer, I want this to be click paid but it’s a total pita. Thumbprint still doesn’t work, wanted to see payment method setup, password again. Want to make a payment, you need the credit card code again.
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The developer will be required to provide privacy details when they submit their next app update.
With Family Sharing set up, up to six family members can use this app.