With the extended edition of the SAP Cloud for Customer mobile app for iPhone and iPad, you can gain real-time insights into your company’s ever-changing customer data anywhere and anytime. This app accesses the SAP Cloud for Customer solution and allows sales people to collaborate with their team, communicate better with their business network, and make informed decisions right from their device. This app also enables service technicians with full field service execution capabilities both online and offline, including assignments, work orders, parts, time sheets, and analytics.

Key features of SAP Cloud for Customer
• Find and follow people in your sales organization
• View feed updates of the people and records you follow and add comments and private messages
• Maintain account, contact, lead, opportunity, competitor, appointment, and task information
• Convert a lead to an opportunity and request enterprise resource planning (ERP) pricing
• Access real-time analytics
• Get offline support

Note: To use SAP Cloud for Customer with your business data, you must be a user of the SAP Cloud for Customer solution with a valid license and login credentials, as well as mobile services enabled by your IT department. The data and business processes available on the app depend on your role in the back-end system. Contact your administrator for more information.

What’s New

Version 2105.1.1

• Setting to disable sharing from clipboard

Ratings and Reviews

2.5 out of 5
52 Ratings

52 Ratings

EthanHS ,

Slow but getting better

By far, this is an improvement from all previous versions but it is still very slow to log in, get the data from and to the server and years away from being anything like sales force

TDGSeal ,

An insult to employees

Slow to load, refresh, and navigate, this software is a barely functional disaster of terrible design and planning. I can only imagine such a dumpster fire was spawned from an attempt to spend as little as possible to replace another broken system, which was also intolerable, yet somehow better than the infuriating high school coding project that is this application.

Any company that accepts this as a proper tool for employees to use is directly insulting you. “You are not worth the money, your needs are not worth thinking about. Take this broken hammer and figure out how to build something in our name.”

Developer Response ,

Thanks for sharing your experience. We’re constantly working to make our product better. To help us improve your experience, please create a support ticket with your feedback.

Neckbeard2438 ,

Slow, too many clicks, garbage time and date selection implementation

This app should be called ‘the button moves right when you try to click it because it actually wasn’t done loading after flashing 4 times then pausing until you thought you should click.’

New 2020 iPhone SE. by far the slowest app I have.

My company’s implementation has it set up such that it takes 10 clicks to enter time for 1 time entry not including the 9 to get to the time entry screen and the 4 to create an entry. The 9 does include opening and logging in. Is this expected for end user?

Why can’t we have native iOS time/ date rolling selector interface for choosing time and date?

Developer Response ,

Thanks for bringing this issue to our attention. Performance is very important to us. Check to see if your device meets our minimum device requirements, If so and the issue persists, please create a support ticket.

App Privacy

The developer, SAP SE, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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