• Emails now display correctly in both light and dark mode. • Newsletters and wide emails now resize to fit the screen and stay readable. • Added "View full email" to open any message full-screen with pinch-to-zoom. • Signing out now fully stops push notifications on that device.

Live messages, everywhere. Replies now appear instantly — including AI agent responses and messages from Instagram, WhatsApp, and email. No need to leave and reopen a chat to see what's new. Copy made simple. Long-press any message to copy it, with the menu right where you expect it. Text selection now works across every message type. Cleaner contact names. Instagram and Facebook contacts show their real name or @username instead of a generic placeholder. Easier reading. Wider message bubbles — especially for emails — so more fits on screen.

- Added a Spam folder to the inbox, with the ability to remove conversations from spam - Improved inbox performance — conversations now load faster as you scroll - Fixed folder badge counts and filter defaults so lists match their badges

Emails now look great. Messages that come in by email are properly formatted — with clear paragraphs, bold text, lists, links, and images — so they're much easier to read at a glance. - Long emails, wide images, and tables all display cleanly and stay readable - Tap to expand signatures and previous replies in a thread, keeping the conversation tidy - Full support for dark mode Plus general reliability and performance improvements.

New: AI inbox views Your AI agent inbox now has dedicated views — All, AI handling, Escalated, and Closed — so you can quickly see which conversations the AI is handling and which have been escalated to a human. Fixes & improvements • Fixed a rare issue where an expired session could leave the app stuck in a signed-in state. You're now signed out cleanly and can log right back in. • More reliable real-time inbox updates. • Faster over-the-air updates for future improvements.

Customers can now see when you're viewing a conversation from the mobile app. Plus bug fixes and improvements.

This update fixes opening conversations from email and push notifications. • Tapping a conversation link now opens it correctly, even when it belongs to a different workspace — you'll be prompted to switch instead of landing on a broken screen. • Added a clear way back if a conversation can't be opened (wrong account or connection issue), with a retry option, so you're never stuck. • Various stability improvements.

This update polishes the conversation experience: • Contact forms now appear as a clean card right in the chat, and update in place to show exactly what a contact submitted — along with the time they filled it out. • Refreshed system messages (assignments, status changes, tickets) for a clearer, easier-to-scan conversation timeline. • Various bug fixes and stability improvements.

Bug fixes and stability improvements: • Closed conversations now disappear from the Open inbox right away • Fewer unexpected sign-outs after backgrounding the app • Push notifications now open the right conversation when launching from a cold start

Notification settings have been redesigned. You can now fine-tune how AI escalation alerts reach you — choose an alert mode (immediate, digest, high priority only, or off), set a minimum priority, and turn on quiet hours to silence alerts during a recurring time window.