Savour by NEXTEP 12+

The app often crashes or throws an error at login even after restarting, reinstalling, and doing a power cycles. There should be a feedback portal in the app. If the time slot gets booked while you’re setting up an order, you can’t simply change the time slot. You have to delete and restart the entire order. It’s awkward to have two payment types when one is actually an employee discount then spread out over several pages. Then there’s different totals through various pages as you select them, making it feel clunky. Also, choosing a future time slot hasn’t been successful for me as it’s usually ready well before that time. It makes it very hard to plan lunch and order ahead without getting soggy food due to it being prepared too early.

I just downloaded this app. Never heard of it before, and was attempting to use it at my job. I was told it’s easy to use. Upon putting in my credentials; it stated, your phone number is already in use. I’ve had the same phone number for over 10years and never used this app before.

So I decided, let me “reset” my password. Upon doing that, it stated my email address is not registered. So either way I go, there’s no winning. I had to make up a fake phone number just to create an account. Think I’d rather not have to deal with this. Get it together or stop creating apps.

Would give 0 stars if I could. Each action takes several minutes to complete and the UI is extremely poorly designed. Tapping “Forgot Password” does nothing, so I tapped it several times, and then the whole app froze and about 5 minutes later I got about 20 “email sent” notifications and all at once about 20 password reset emails. Another example, it took so long to load food items that while trying to go “back” it accidentally added $50+ of random food to the cart and I could not remove anything so I cancelled the order. The app is so slow that it’s unusable without spending a whole hour in frustration or longer.