Screenshots

Description

At Summit Broadband we strive to ensure that every customer can receive the best connection possible over our network. Unfortunately, there are times where your Internet performance may not be perfect and you may experience Wi-Fi problems such as:
- Speed issues
- Buffering video
- Wireless coverage issues
- Intermittent connection on specific devices

In those cases, SBB techFiX can help!

With just a few taps of your screen, SBB techFiX completes the tests required to identify and help fix potential causes of Internet performance issues, so you can go back to enjoying your Internet package to the fullest!

What’s New

Version 21.09.07

Update to support Twilio library changes.

Ratings and Reviews

5.0 out of 5
12 Ratings

12 Ratings

efficient and helpful ,

Helpful network insight

Tech fix ran a scan of my network and the process was smooth. It was cool to see what could potentially be the problems of the network in my home and steps you can take to improve it. Sometimes it could be a simple solution like having to switch the WiFi channel on your router settings if that can be the cause of some lagging with your network due to heavier congestion on a certain channel that even your surrounding neighbors are on as well. By changing channel allows your router to communicate on a different frequency to avoid interference. It’s neat to see the different solutions you can try to improve your network problems you may be experiencing, give tech fix a try!

SleepySundog ,

Wonder App

I absolutely love this app! It’s efficient and quickly narrows down what your internet issues may be. It definitely provides assistance in how to remedy interference from overlapping signals as well as quick access to your interface in your router. Perhaps my favorite feature is the photo/video assist to share in real time with Tech support agents to quickly diagnose issues and save the time and money to wait for a technician.
Well done Summit!

foxy_foxy ,

Great For Self-Troubleshooting!

After running a scan on my home Wi-Fi network, I was able to learn more about what I can do to improve my connectivity. I like that the app gives easy to read and understand suggestions for improvement! This makes it very easy to self-troubleshoot. It would be great if there was also a link to call a representative if further help was needed, but other than that it is a stellar app!

App Privacy

The developer, Summit Broadband Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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