Scan Hero: PDF Scanner 17+

The app worked perfectly for an important document I was taking care of for my husband. Easy interface and capable of many mailing options including printing. I had 9 pages to scan, our printer wasn’t scanning so this was a great substitute. It only took a few minutes to do scan and send.

As for subscriptions: READ people! Take responsibility for your decision- you really think this type of app is free to develop and keep up to date. I’m not a geek but I’m aware that I need to read about what they offer and their terms and all the information was there about the free use for 3 days and I had 3 days to cancel, and they were great about telling me where I needed to go to cancel. It was right up front.

Thank you so much for sharing your feeling and impression about the application, its pricing policy and experience with it. It is a great pleasure to have you among our customers! If there is any feature or idea you have in mind for the app - please let us know at support@apalon.com!

I looked into this app knowing that it was free and because I need this for a school project. The first thing this app asked me was a subscription with a free trial followed by monthly payments. Knowing that I can unsubscribe anytime, I subscribed to the app only to find out that the app didn’t suit my needs. I immediately uninstalled the app from my phone and went to the App Store to remove the subscription. Somehow, this app still had access to my account and took money from me, which I was notified of today because I didn’t have enough money in my account. This is not ethical, and I want to get my money back. As proof, I can send the photo of my downloads. This app was downloaded on May 1, 2018 and deleted May 1, 2018. Please address this concern. Thank you.

EDIT:
To whom it may concern,
I did go to the App Store and remove my subscription. I don’t understand how it my removal did not work. Again, I downloaded the app and found out it doesn’t work well on my phone. I then deleted the app from my phone and went to the App Store. I made sure that I removed my subscription the day I registered for the subscription. Somehow my cancellation did not work. I know how to unsubscribe from apps from previous experiences on my personal device and other devices. I just don’t understand how the I couldn’t unsubscribe this one time. Thanks for your response.

Thank you for sharing in the comments. Note that subscription remains active if you delete the application. There is no way the application can charge you without your conscious voluntary subscription for Premium (with a free trial period). You were most likely charged because you did not cancel the subscription before the trial ended. Kindly keep in mind that you (and you alone) can cancel a subscription at any moment through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. Otherwise please contact Apple support directly.
Unfortunately developers have no access to users' accounts and cannot assist on subscriptions or refunds. For further assistance with refund procedure in this case please contact Apple support directly: https://support.apple.com/ Thank you in advance! If you have any additional questions - please contact us at support@apalon.com, we are always ready to help!

I downloaded this app in April 2017. I paid a one-time fee of $4.99 for unlimited use. Initially it worked as advertised, and I was generally happy with it from a functional standpoint. However, I just realized that starting in December 2020–over THREE YEARS after what SUPPOSED to be a ONE-TIME purchase—that I began being charged a premium subscription for $9.99 a month!

Perhaps I was “informed” through some updated user agreement or other notification in 2020, and if that’s the case then missing it is on me. But I didn’t even know that apps could suddenly change from one-time purchases to subscriptions, and I would certainly have hoped that a dramatic price change would have been communicated in such a way as to be obvious to the consumers what was happening. Instead, I was DEFAULTED into one of their most expense subscription options.

So if you are the same way—and you don’t CLOSELY track changes in your subscriptions or user agreements/notices year over year —you should probably avoid this app so you don’t risk ending up in situation like mine, where I have incurred more than $200 in UNANTICIPATED CHARGES from when I first purchased the app.

Hi! The application does not initiate a payment unless you subscribe for Premium. If you had a free trial and haven’t canceled it, the account should have been charged only after the end of the trial period and then automatically according to the duration of your subscription plan. If you purchased the one-time purchase app version before, please be informed that there are two separate applications. You still can download the previous version, but it's no longer getting new updates. Best regards, Support Team