4.8
out of 5
2K Ratings
It was so easy to scan and send my documents!! Well worth the price!
Hi dturner40! Thank you so much for your wonderful review! We're thrilled to hear that you found it easy to scan and send your documents. Your feedback means a lot to us, and we appreciate your support. If you enjoy the app, please consider sharing it with your friends and family. Have a great day!
In order to use anything in the app for any purpose you have to subscribe for a ridiculous amount. I downloaded because I had a couple documents I needed scans of for a new job and they wouldn’t let me save anything without payment. Just make the app itself cost money, don’t trick people into downloading just to require payment for the most basic uses in the app.
Dear Cautious caitlin,Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience with our app. I understand how frustrating it can be to feel misled, especially when you need a tool to help with important tasks like job applications.We are continuously working on improving our app and the user experience, and your comments are invaluable in that process. I encourage you to reach out to us directly at feedback@pdfcamerascanner.com so we can assist you further and address your concerns more effectively.Thank you for your understanding, and we hope to resolve this for you soon.Best regards,The East End Technologies Ltd. Team
There are two ways to identify this app, fraud, and scam. The app allows you to scan documents, but if you want to save them or forward them, you have to pay. The scans are mediocre at best. The worst part is they sell your email information to agencies and individuals that send you more scam. I plan on contacting Apple regarding their removal.
We sincerely apologize for your negative experience with our app. We understand your frustration and take your concerns seriously. Please reach out to us directly at feedback@pdfcamerascanner.com so we can assist you in resolving these issues. Your feedback is important to us, and we want to ensure that you have a better experience moving forward.
Jane!
Hi Mila and Rome I love you,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our app and found it helpful. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.If you love the app, please consider sharing it with your friends and family! We're always here to help if you have any questions or feedback in the future.Warm regards,The East End Technologies Team
My elderly mother in law tried to scan something and didn’t notice that it was going to charge 9.99/week. Why would anyone pay 9.99/week for scanning function which is already built into camera and note app on their iphone? Do not waste your money
Dear gojoecho,We sincerely apologize for the negative experience you and your mother-in-law encountered with our app. We understand how frustrating it can be to face unexpected charges, and we appreciate you bringing this to our attention. Please know that our app is legitimate and designed to provide value to our users. We encourage you to reach out to us directly at feedback@pdfcamerascanner.com so we can assist you in resolving this issue and clarify any concerns you may have.Thank you for your feedback, and we hope to hear from you soon.
Cancel I don’t want this app it keeps charging me and it’s overdrafted my cards and my checking account and now I can’t even use it. It even made me cancel my checking account the card on my checking account they canceled it I don’t want this app anymore.
Hello! If you have signed up for our premium subscription and would like to cancel, simply navigate to Settings > Profile > Subscriptions and you can manage your subscriptions from there. If you are still unable to cancel, please reach out to our customer service team and we will help walk you through the steps. -The East End Teach Team
Makes you pay to share and also just kept crashing and freezing and overall not working
Dear tavion1084,Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience with our app. It’s frustrating when things don’t work as expected, and I understand how disappointing that can be.Please know that we are actively working on improving the app to enhance user experience. I would love to assist you further with the issues you’re facing. If you could reach out to us directly at feedback@pdfcamerascanner.com, we can look into this together and find a resolution.Thank you for your understanding, and I hope to hear from you soon.Best regards,The East End Technologies Ltd. Team
I have repeatedly tried to cancel my subscription but I continue to get charged and it’s impossible to contact someone. I’m going to report this and call my credit card company to see what I can do.
Dear Valerie1470,I’m truly sorry to hear about your experience with our app and the difficulties you’ve faced in canceling your subscription. I understand how frustrating this situation must be for you, and I want to assure you that we take your concerns seriously.Please know that our app is legitimate, and we are committed to resolving any issues you may have. I encourage you to reach out to us directly at feedback@pdfcamerascanner.com so we can assist you further and ensure that your concerns are addressed promptly.Thank you for bringing this to our attention, and I hope to hear from you soon so we can help resolve this matter.Best regards,The East End Technologies Ltd. Team
This was clearly too much work for the average person. Not worth the time.
We sincerely apologize for your negative experience with our app. We understand that it can be overwhelming, and we appreciate your feedback. Please reach out to us directly at feedback@pdfcamerascanner.com so we can assist you in resolving this issue. Your satisfaction is important to us.
If you install this app and try using free trial, then you will be soon charged 10$ without your permission and you will probably get lots of call from scammers!
Dear F4r4hn4z,I’m truly sorry to hear about your experience with our app. Your concerns are completely valid, and I understand how frustrating it can be to feel charged unexpectedly and receive unwanted calls. Please know that our app is legitimate, and we are committed to providing a safe and positive experience for our users.I encourage you to reach out to us directly at feedback@pdfcamerascanner.com so we can assist you further and address any issues you may have encountered. Your feedback is invaluable as we work on improving our app.Thank you for bringing this to our attention, and I hope we can resolve this matter for you soon.Best regards,The East End Technologies Ltd. Team