Scanbooster 의료 초음파 Sim 내과 비뇨기‪과‬ 13+

This app is great and all, but I have been using it on my friend’s device and I don’t believe that it should have subscription plans for this kind of education

Thank you for your feedback, and we're glad to hear you think the app is great!

We understand your concern about subscription plans. However, they are essential to maintaining and improving the app. Developing and continuously updating a realistic ultrasound simulator involves significant resources—everything from creating new features to expanding content for a better learning experience. We have to pay our employees- are you willing to work for free? The subscription model allows us to provide high-quality, up-to-date educational tools while keeping the app affordable for most users compared to a one-time high cost.

We’re committed to offering the best value for your education and are constantly working to add new features and improvements to ensure you get the most out of your subscription.

We’d love to hear your thoughts on what you feel would make the app even better! Your input helps us grow and improve for everyone.

Thank you for your support, and we hope you’ll continue enjoying the app!

Best regards,
The Scanbooster Team

This looked like it was going to be amazing, so I purchased a 1 month Pro subscription PLUS the subscription to use my iPhone as a probe. But when I went to use the app on my iPad, I couldn’t access any of the pro content. I wrote to customer service asking for help, hoping for a quick response because I have a POCUS exam in a few days, and indeed I did get an immediate email back… saying they’d review my issue in 10 business days. I’m so glad I didn’t go for the full year subscription, which I very nearly did because this app looks so amazing. Really disappointed. I hope this Pro content actually exists and this isn’t a scam. I’ll happily change this review to 5 stars if they fix the problem, but if you’re seeing this 1-star review more than a couple of weeks from now you probably shouldn’t give these folks any of your money

Dear Appsent Regret, Thank you very much for your review! We're sorry to hear you're facing difficulties. To help you solve your problem, we responded to your initial mail already a few hours later (besides our automatic email). Unfortunately, our support wasn't able to reach you multiple times. Please try to restore your purchases via the app's options menu (available from the app's start page on the top left area -> restore purchases button).
Please let us know if we were able to help you!

Kind regards,
Scanbooster Support Team, Peter

So I am currently a sonography student, and I was in search for literature and apps that would help me further understand anatomy, technique, and just sonography in general. That being said, the way that this app was advertised seemed really good and so I bought this and the one for the phone that would act as the “transducer“. Once I opened both, I realized that the transducer practice was just a very short, small video type thing and the techniques and “scanning“ pieces were videos that were not even synchronizing with my phone to recreate the way it would look. Needless to say sonography school is not cheap And I went to the website to try to find a place to reach out to them to get a refund, but I couldn’t find where to do that which could totally be on me. But I see that they are very active on here responding to reviews so hopefully I hear from them soon!

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to clarify a few points.

First and foremost, the app does not consist of mere videos. Your smartphone truly becomes a virtual transducer, fully synchronized in real-time with your tablet, which acts as the virtual ultrasound machine. This setup allows you to simulate a complete ultrasound examination realistically. Many specialties are included: OB/GYN, Internal medicine/POCUS, Urology, Pediatrics, Angiology. All movements are fully supported: Fanning, rotating, rocking, sweeping and sliding. Even loss of contact and compression is simulated. Additionally, the scanning tutorials (Scan Tutorial) are not videos—they allow you to practice realistic probe movements on a virtual patient by physically moving your iPhone through the air.

It seems there may have been some misunderstanding about how the app and the virtual transducer work. We are confident that with the proper setup and guidance, you can fully experience the app's potential to simulate ultrasound practice effectively. We’d love to get in touch with you personally and help you use the app to its full potential.

As for contacting us: there are several ways to reach out. Both our website and the app itself offer support options. In the app, there is even a dedicated “Contact Support” button in the options that directly connects you to our support team. Or just write us at support@scanbooster.com. We’re here to help and happy to assist with any issues or questions you may have.

Please let us know where exactly you encountered challenges. It’s very important to us that you have the best possible learning experience, especially in a field as demanding as sonography. We’d be glad to walk you through the setup or provide further assistance to ensure you can take full advantage of the app’s features.

We sincerely hope you’ll give us another chance to address your concerns and perhaps reconsider your rating once everything is working as intended. Thank you for your feedback—it helps us improve every day!

Best regards,
The Scanbooster Team