Schwab Workplace Retirement 4+

Why?

It amazes me that Schwab was able to come out with such an amazing app for the standard brokerage services side of their business, but then when it comes to this 401k interface, they produce an app that is so horribly designed. Why couldn’t they simply make this side of their business interface similar to the other app? Why can’t it be integrated? Why can’t I just see a regular table of my investments and their performance? Why does this app have to be so noisy with random calculators and multicolored graphs that I can’t even tell what the hell is going on? The regular brokerage Charles Schwab app is the ideal app. This app is terribly designed. 3/5

Slow, bad calculations

Very very slow website. Very very slow sells and buys. Very cumbersome and difficult to find or do anything. All buys, sells, and reinvested fund calculations are incorrect. No matter what calculator you use. They will NOT answer questions in regard to erroneous calculations. AND DO NOT use Quicken for investment decisions since Schwab sends incorrect, and missing information showing incorrect average price. Even online, their calculations are incorrect. Do simple multiplication or division on info Schwab shows and you too will be confused with NO EXPLANATIONS! These folks are sucking pennies from everyone and no explanation. And no, they do NOT show any fees....just magical extraterrestrial math! Terrible as a fiduciary and even worse as a administrator of your hard earned money. And they will NOT answer your inquiry...they send canned answers that don’t pertain. Won’t look at screenshots and will tell you they can’t even though they allow you to send them and encourage it! They simply do NOT care about you...ONLY their coffers. Can’t wait til I turn 59 1/2!!!! TD much better. Schwab appears to be crooks hiding behind obscurity and secrecy. NOT transparent at all!!!!

Ответ разработчика ,

Hi semiprocurmudgeon,
Thank you for taking the time to share your experience. If you’d like to give us a call at 800-724-7526, we’d like to understand what happened and try to assist in addressing your concerns.

Monktavia Rebuttal

This app is great idk what your talking about when you say it’s poorly designed. Judging by the fact you complain about the app in your comments but rate it 5/5 it appears your a nonsensical individual who is afraid of Schwab for no apparent reason and should not be trusted in terms of writing an accurate review. This is a great app shame on you for saying otherwise. just because you can not budget well enough to fund your 401k sufficiently does not mean the app is poorly designed. Shame on you.