Scout GPS Link 4+

Okay Scout is getting significantly better and more reliable but it can do better to compete with the other FREE gps apps. My complaints are these... There is a significant amount of lag when navigating (not sure if it's my internet connection or the GPS signal but I live in a major city and this should not be an issue). Secondly, not often but sometimes Scout and Enform 2.0 will disconnect (not sure if it's Enform that's causing the issue but since the Enform update haven't seen it disconnect). Third, the traffic feature could be better, it does not announce traffic upcoming and on the split screen, I am unable to see the traffic ”color” on the route (perhaps make it more pronounced). Lastly, a speedometer and lane assist would be features that we would appreciated. Scout please fix and I promise you your ratings will go up. Overall, the app has potential and its actually not a horrible app as compared to whatever Scout version in fall 2017.

Thanks for sharing your idea with us. We’re sorry the experience in the beginning was not positive. We’re always trying to make Scout GPS Link better and appreciate your feedback. If you require any assistance or would like to provide more feedback please email us at sglsupport@telenav.com

We have used a ton of navigation apps in the past. Scout is by far the worst. It fails to show cross streets. Instead it tells you how many miles to the next turn ... which might work if it got the names of the roads correct or at least remotely close to the Interstate signs — locally it doesn’t even use exit numbers just names which usually isn’t the name on the signs. It is also a nightmare to program. It typically involves the following: Starting the car. Starting the app. Realizing it didn’t like that order today. Shutting the app. Reopening the app. Rebooting the phone. Restarting the car. Opening the app again and maybe just maybe you can type in the address on the insanely slow primitive keyboard. Assuming the planets align when you shift to drive you *should* be good to go. Watch your speed because the app has serious lag issues. Unfortunately if you need to add a stop or change your destination, you will need to pull over and put the car in park. That’s super convenient on road trips. I am sticking with using my phone’s app (Apple Maps) in lieu of this app. Not sure I will be buying a Toyota again and if I do it definitely won’t be for this app.

We are sorry to hear about your experience with Telenav Scout® GPS Link in your Toyota vehicle and we would like to help you. Please contact our support team at sglsupport@telenav.com.

I have had Scout for a year now, as it the system my Toyota Sienna uses for navigation. I have had all manner of issues with it, from inaccurate directions (that led either to somewhere else, or led to a place where the destination was on the other side of a fence or barrier, with no way to access it without having to drive far around to find the access point. I have also had it cut out on me in the middle of navigation in an area I am unfamiliar in, leaving me for lost. Thank goodness I kept the GPS system that came with my cell phone. It is much more accurate. Also time estimates for Scout are sometimes grossly inaccurate and it doesn’t tell me when a road is closed , leaving me to guess how to get around it (again, in an unfamiliar area). I really wish my Van had the capacity to put my phone GPS on the screen instead of Scout. I would drop Scout all-together. Quite disappointed.

Thank you for sharing your experience with our Scout® GPS Link in your Toyota or Lexus vehicle and we’d like to help out. Please reach out to the Toyota Customer Experience Center at 1.800.331.4331 or Lexus Guest Experience Center at 1-800-255-3987 for assistance.