What’s New


Bug fixes and improvements.

Ratings and Reviews

3.5 out of 5
68 Ratings

68 Ratings


Video format & sound problem

Cannot play avi video format and some other video sound won’t can u make the video player can play text on movie...please fix it on ios 12...thx

Developer Response ,

Try checking for a firmware update on your Seagate drive if you are not able to upload files. If you have a Personal Cloud, check for an update here: Determine if you can connect locally, over 4g, or over another wifi network. Otherwise, contact us directly so we may assist further:

SD357 ,


Hard drive files are unaccessible due to endless indexing. Meanwhile VLC player can access them immediately. Garbage. App crashes frequently when playing feature length film stored on iPad. Meanwhile vlc player plays the same movies flawlessly. Garbage. Frequent popup says not connected to network when playing music stored on iPad preventing navigation until you acknowledge the alert. Garbage. Random music player only plays the first couple hundred songs on list unless you scroll all the way to the bottom of the list. Have fun scrolling through thousands of songs every time you want to listen so you’ll be able to hear the whole collection. Garbage. When uploading photos to hard drive this app only allows 50 files at at time. Try transferring 500 photos. Get ready for a long, broken up project that should be simple. Garbage. If you want to find what else doesn’t work, get this app!

fsabi ,

Became useless

Once decent, but now I can longer back up my phone unless I’m on my home network. I used to back up pics when on vacation but this no longer available. Nor can I back up on my home network, I get error message saying I need 1 gb of free space on my phone ( I have 15). The url connection says is broken, but yet I can connect. Don’t get this hard drive or app. SeagateMedia support is standard boiler plate foreign country IT help.


Seagate Technologies LLC
163.9 MB
Photo & Video

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
© 2018 Seagate Technology


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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