Seatfrog: Book Train Tickets 4+

Name: Seatfrog: Book Train Tickets
Rating: 4.6 (229 reviews)
Author: Seatfrog Pty Ltd

Seatfrog Pty Ltd

- 4.6 • 229개의 평가

- 무료

설명

All aboard Seatfrog, the first app ever to let you upgrade your tickets, swap your journey times and now buy tickets for a massive range of destinations.

Think you have to be rich to sit in First Class? Think again. We can help you upgrade from a standard seat for as little as £10, just by entering our auction. You place your bid and, if you win, we switch you to a fancier seat for much less than you’d pay on the day.

You can also buy instant upgrades, which are still dead cheap compared to the asking price.

We are partnered with Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry, East Midlands Railway and London North Eastern Railways. So whether you're travelling to London, Leeds, Cardiff, Liverpool, York, Manchester, Cleethorpes, Bristol, or Edinburgh you can download Seatfrog and buy your ticket with us and why not have a go at bidding on an upgrade to really travel in style.

Want to know more? Visit help.seatfrog.com

OUR CUSTOMERS
- "Thanks @Seatfrog! Sat in first class en route to London, lovely, sunny day, total comfort and room to get a load of work done, and a beer to boot. What's not to love!’ - @Bainbro
- "Living it up in first class this morning up to Durham thanks to @Seatfrog" - @cassandra_gw

THE MEDIA
- "From time-to-time, we see companies tackle problems in a way that makes you wonder why it wasn't done long ago. Seatfrog gives us that feeling." Jon Russell, Techcrunch

2024년 10월 15일

버전 4.1.16

Here’s some great news—we’ve got a new app update for you! If you love saving up to 50% on train tickets, you're going to love what we've done: Our Secret Fare product is now integrated into the app with a much smoother, cookie-free experience. Simply tap the pink circle on the homepage or find it within the regular ticket booking flow. This is just the beginning—we’ll be rolling out even more improvements soon. As always, your feedback is invaluable, so keep it coming

4.6/5

229개의 평가

What Oxymoronic Nonsense is a “Saving Fee”?

SeatFrog is now levying a ridiculously inflated service fee on transactions. This can be a huge percentage of the cost of the upgrade itself. It’s also not mentioned until you get the stage of confirming your bid - so the “minimum upgrade bid” price is misleading. This is bait and switch price gouging. You don’t charge people a fee and then tell them you are saving them money. Especially when a month ago, providing the same service did not require a fee. Shameful.

Payment system doesn’t work

I’ve spent over an hour trying to get this app to save a payment card and it will not. The cards work with other merchants so it is an app issue, not a card issue. Also, I can’t find a way to get tech help… only a faq page that doesn’t help with my problem. Frustrating.

Deceptive

Gathers every possible piece of information from you including credit card details before allowing you to bid. The the bids have minimums that are many times more expensive than if you had just purchased an upgraded ticket in the first place. Super dodgy.

Hi, thanks for leaving a review. We only take a few details in order to set up your account including payment details. We need these in advance as our auctions are legally binding and due to the last minute nature of the service, we need to quickly complete the transaction to supply the upgrade.

There's nothing dodgy about the app, the process and pricing is super clear. Yes, booking in advance is cheaper. We offer last-minute upgrades which are comparatively cheaper.

If you'd like to learn more please email help@seatfrog.com and we'll be happy to help.