SeatGeek - Buy Event Tickets 4+

I give 5 stars because I’m in love with the site, I also am going on a limb and hoping that military personnel and veterans are treated correctly fairly and can be helped out when purchasing. I lost all of the World Series games because of GovX making a mistake and I nstead of opening an email with my tickets it was a refund for my ticket purchase at the beginning of the playoffs. I am now back in Philadelphia. My military time is done and I have to be at the VA hospital every day for treatments. I purchased season tickets for the Sixers which I’ll be using your sleep when I can’t go to games. But I cannot believe is it Phillies tickets are being sold 10 times the face value, not to mention the box office don’t even give you a discount for military during the playoffs but if you go in the shop 25% off merchandise. Who knows how much time I got left on this earth Love her once I’m home to see a World Series, Now I can’t take my kids to see history because thats a years mortgage if I buy 4 tickets standing room which I can’t even do that long , but don’t become StubHub because I have enough connections in sports to take over all the agencies that are robbing people they got them where they are today. $108 yesterday if you got picked out of the raffle! Ten Times over face value, 3 Lakers tickets, three warriors tickets , make an offer

Prices are better than other apps but I’ve had two major issues. Last summer I bought 3 concert tickets in one day. For some reason, one of them gave me a problem. When I got to my first concert, I couldn’t find the email with the barcode attached. I spent 45 minutes at the box office while the show was going on before someone behind the counter finally found a way to text me the barcode so I could be allowed in. By then I had missed almost the entire opening band. For another show, I decided to prepay for parking on the app. When I did, I was not notified that payment was received or confirmed and so ended up paying twice. I called customer service twice because the first time the phone rang for half an hour and I had to give up. The next time I called it it took 50 minutes before a live person got to me. It then took another 45 minutes before the issue was resolved and she send me a link to refund the money. I’d say the app is not as user friendly as I would like. I’m sure they’re understaffed because of the pandemic.

I initially bought tickets months ago. When the day of came I realized the tickets were never sent. I communicated with customer service that I never received them and I had to drive from out of town to see the concert so I didn’t want to show up empty handed. I was informed to wait until 2 hours before the show, which I did and still no tickets. After waiting on the phone for about an hour I was informed that not only did the initial tickets not show up, I wasn’t getting replacement tickets. After a back and forth I was finally given replacement tickets but when I finally showed up to the event, the seats were in a completely different area than I hoped for and nowhere near the area where I initially wanted to see the show with my daughter and sister. Our experience was completely ruined and this was my first and last time using Seat Geek. I don’t understand how I can be sold tickets that were never given to me and there weren’t any vetting process to ensure my purchase was secure. On your site it says our tickets are guaranteed after purchase. I was told you guys would pay the difference between the tickets I bought and the ones I was given but I absolutely do not believe the quality of my seats were worth what I initially purchased!