Update: The bug has been fixed. The quick response was amazing! Helpful app and an amazing resource is amazing! 5/5 stars! Thanks so much!Original: Whenever I search for a seat and click “Book on _ Airlines” to transfer to the airline website, the app crashes. If this is fixed, I’d give it a higher rating. Please fix.

The content and overview is really good. There are some really good options available for searching. It's the inconsistencies in the details that are very frustrating. Sometimes you can't find the flights with the airlines. Just yesterday I saw something but when I finally was on the airline website they returned no flights at all. This was with Air Canada. Another example is the booking airline or website option does not work. You might list a flight availability and when I try to check with Qatar Airways the link doesn't work and no flight information is found.

Not only is the pro version not useful there is no way to cancel subscription after trial period and get money back. There are so many layers to my non-user friendly assessment. I believe the software does monitor all the info advertised but they have failed to translate that capability to a user interface or app that gives me the info needed to plan my own personal trips in the future. Maybe I misunderstood this app as a tool for individual traveler and really meant for someone who does this for a living. But I’d still like to request a reasonable portion of my $99 refunded and the ability to delete my acct/payment info. Or just a phone number to make that happen? Website is a black hole for customer service.

I really wanted to love this app, especially as a Pro subscriber, but it just doesn’t work reliably. Searches frequently fail or return no results at all, even for routes I know are available. The data rarely updates in a timely way, and the filters don’t work in any consistent or predictable manner. I absolutely love the browser version—it’s powerful and well-maintained—but the iPhone app feels like an afterthought. At this point, I’m not even sure if it’s still actively supported. I hope the developer puts some attention into this, because it has so much potential.