ipDatatel’s SecureSmart™ Alarm app delivers total access to your alarm system via a full virtual keypad. Remotely arm/disarm your alarm system. Gain access to full panel programming. View event logs. Receive notifications via text/push, email or voice.
Supported panels include GE, DSC and Honeywell
- Fixed some of the bugs which were resulting in crashes.
- Fixed an issue that could resulted in panel response delays.
- Updated the event log to improve speed and reliability.
Ratings and ReviewsSee All
Communication is slow
The communication is slow between the source and client. I’m hoping for an update with this app. It’s been a while. Please give this application a bit more attention. It needs to be quicker. Thank you
Maybe it’s too soon to tell, but I think this app finally works! My experience with the prior version was horrific. Could only see buttons for Arm and Disarm and they didn’t do ANYTHING! Would tell me it’s arming and nothing would happen...would just revert to unarmed status after a minute. It would sometimes tell me it was armed, even though I could tell just by standing in front of the panel that it was still on standby (disarmed). But NOW...I just downloaded the latest update (which appeared on the App Store literally 12 minutes ago), logged in and suddenly I got a keypad and Arm Away and Stay buttons. So far has been working like a charm, whether I’m on Wi-Fi or cellular and is very responsive. Will try again from the road, but for the first time, I am pretty confident it’s going to work.
The App Is Poor, Even Worse Is Customer Support
The app does not work as advertized which means the CDMA Bat doesn't perform as advertized. You cannot bypass zones using the virtual keypad. Even more disappointing was calilng for tech help. ipdatatel tech support, "I don't work with Honeywell panels..." Worse yet, she wanted to change programming unrelated to bypass functions because their virtual keypad wasn't interacting properly and despite her own admission she didn't know what she was doing. It's clear this app and their technical support needs lots more work to be useful and dependable.
With Family Sharing set up, up to six family members can use this app.