I've been using this app for a few months. It is quite useful for getting those nasty potholes repaired. Like a lot of drivers I travel the same route every day. Always amazed that a road repair crew will just drive by the holes and not fix them. Worse, they'll fix one you report but leave another one five feet away and not fill it. This app makes it more efficient. Enable GPS and then Snap photos with your smartphone. Fill out the form and attach photos. GPS provides specific addresses (in most cases) so the crew can find it, compare to the photo(s) and get 'r done. I like it! Tires,?wheels, tie rods, springs. All that it very expensive to repair. Compared to the cost of fixing some holes this app provides a civic minded way to save yourself and thousands of other drivers costly repairs. Virginia Beach is very good about getting them fixed quickly, there is no reason not to use this app!

I have used SCF to report illegal signs on the public right-of-way for years. However, there are times when Public Works fails to do their job and then replies on the complaint that it has been done. This is particularly annoying when they turn off “Public commenting” so that there is only one way to respond, ….. and that involves making a new request. This has happened recently at 3946 Northside Drive in Macon, GA. Public Works has falsely stated (3 times) that the illegal signs and the illegal sign under construction had been removed. As of right now, the steel sign posts and the wooden sign posts are still in the same place, the public right-of-way. Someone in authority needs to step up and take responsibility.

Should be called SeeClickBouncePuzzleBouncePuzzleMaybeFixRequires a street address even when I’ve geo-located the problem on my phone, so if the problem is along a park, as they often are, this app tries to put in an address on another nearby street. And the best I can correct this is to manually type in an address of a home adjacent to the park, on the right street but a block away. After having to look up that address in Google Maps. My municipality has found it necessary to implement about a dozen questions/checks for an issue, and even if I haven’t answered them all (because they are off the screen in the app), the app app still lets me hit Submit, then gives me a big error message in little tiny type. You could say that’s the fault of my city’s implementation, but it still makes this app very difficult and time-consuming to use. I end up standing by the side of the road for 15-20 minutes trying to get it all straight.

This is nothing but a copied and renamed version of Commonwealth Connect. I would be OK with that if they at least fixed some of the glitches and shortcomings of Commonwealth Connect. First of all, there’s no intuitive way to sort through issues in your neighborhood. Second, there is really no help through the app to explain certain things. For example, what do the different colors of the pins actually represent? Also, why is it that when I receive an email notification I can’t just click on the link and automatically open the app to that issue? Instead, it opens a web browser which is much more difficult to navigate on a mobile device. I feel like this app is an excellent start to improving our community, but it really needs a better GUI.